Patient Enrollment Specialist

Shift

Monday - Friday; 8‑hour shift between 8:00 am–6:00 pm

Virtual, alternate locations may be considered if candidates reside within a commuting distance from an office.

This role enables associates to work virtually full‑time, with the exception of required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development.

• Reviewing and prioritizing patient census.
• Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
• Providing support by addressing inquiries and scheduling the initial and annual appointments.
• Entering documentation into the designated systems.
• Managing calls, texts, facsimiles, and electronic queues while simultaneously taking notes and speaking to customers.
• Maintaining focus during extended periods of sitting, handling multiple tasks in a fast‑paced, high‑pressure environment; communicating effectively, paying attention to details, thinking critically, solving problems, demonstrating empathy and persistence, and using digital tools to enhance productivity.
• Following a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from an office as necessary.
• Performing other duties as assigned.

• HS diploma or equivalent and 1 year of experience in a call center, sales, health care or customer‑focused environment; or any combination of education and experience that provides an equivalent background.

Nevada

For candidates working in person or virtually in the above location(s), the salary range for this position is $19.22 – $28.83 hourly.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, and local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.