Customer Service Representative
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-01-25
Listing for:
TPI Global Solutions
Full Time
position Listed on 2026-01-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Overview
This role provides administrative and customer service support to a Customer Service Analyst, primarily focused on coffee-based orders
. The individual will assist with order processing, inventory coordination, and customer inquiries to ensure timely and accurate shipments.
- Assist Customer Service Analyst with weekly order processing
- Respond reactively to customer inquiries regarding:
- Expedited order requests
- Coordinate with warehouse teams to ensure on-time shipment of orders
- Contact customer warehouse staff externally to collect and verify inventory data
- Support day-to-day administrative and clerical tasks related to order fulfillment
- 3–5 years of customer service experience
- Strong communication skills (phone and email)
- Ability to work onsite 4 days per week
- Comfortable interacting with external warehouse and customer contacts
- Must provide own laptop (at least initially)
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