Service Communications Advisor

Beloform Craft is a dynamic and forward-thinking company dedicated to delivering refined brand experiences through strategic promotions and client-focused solutions. We value precision, creativity, and professionalism, fostering an environment where individuals are encouraged to grow, contribute, and build meaningful careers.

We are seeking a Service Communications Advisor to serve as a key liaison between internal teams and clients. This role focuses on maintaining clear, professional communication, ensuring service consistency, and supporting operational workflows. The ideal candidate is detail-oriented, articulate, and motivated to contribute to a structured and client-centered environment.

Responsibilities

Serve as a primary point of communication for service-related inquiries

Maintain professional and timely communication with clients and internal teams

Coordinate service updates, confirmations, and follow-ups

Ensure accurate documentation of communications and service records

Support operational teams by relaying relevant client information

Assist in maintaining service quality standards and communication protocols

Strong verbal and written communication skills

High attention to detail and organizational ability

Ability to manage multiple tasks in a structured environment

Professional demeanor with a client-focused mindset

Willingness to learn internal systems and service processes

Ability to work collaboratively within a team-oriented setting

Competitive salary ($53,000 – $56,000 annually)

Growth opportunities within a structured organization

Professional development and skill enhancement

Supportive and collaborative work environment