Virtual CX & Retention Lead
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-01-22
Listing for:
GotPhoto
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, CRM System, Technical Support
Job Description & How to Apply Below
A company in the photography sector is looking for an experienced Customer Experience Program Lead to drive customer growth and retention. This role will center on owning the customer experience technology stack and supporting end-to-end customer journeys to maximize engagement. Candidates should have over 5 years’ experience in driving customer success with a proven track record in lifecycle programs and customer data analysis.
A collaborative approach and strong communication skills are essential.
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