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Customer Support Team Lead — Mentorship & Escalations

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Togetherwork Holdings, LLC
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
A dynamic SaaS company seeks a Customer Support Team Lead in Atlanta, GA (Hybrid) to oversee daily operations and manage a diverse team. This role requires strong leadership skills, a proactive approach to problem-solving, and a commitment to exceptional customer service across various channels. Candidates should have 3–5 years of customer-facing experience, with at least 2 years in a leadership position.

A comprehensive benefits program is offered, including health insurance and 401(k) matching.
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