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Technical Support Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support

Global Nonprofit Customer Success Lead

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: salesforce.com, inc.
Part Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Area Lead to enhance nonprofit customer relationships and drive solutions. This role involves collaborating with internal teams to prioritize customer retention, managing success plans, and reviewing engagement metrics. Candidates should have over 8 years of Sales or Customer Success experience, proficiency in Salesforce products, and a background in nonprofit organizations. This office-flexible position requires being in-office 3 days a week, offering competitive compensation and benefits.
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