Revenue Operations Leader, Americas

Overview

Revenue Operations Leader, Americas

At Swisslog, that’s where people love what they do and are great  teams are the heart of a world-leading robotics company that’s harnessing technology to shape the future of intralogistics. We’re transforming performance and efficiency for customers across the globe, giving them a vital edge in their markets.

• Revenue Strategy: support in the development and communication of a clear revenue growth strategy aligned with the organization’s business goals; identify market trends, customer needs by persona, and competitive insights to shape revenue strategies; collaborate with senior leadership to set revenue targets and KPIs.
• Sales and Marketing Alignment: foster collaboration and alignment between Sales, Marketing & Customer Service to maximize lead generation and conversion; support the development of sales enablement strategies to optimize customer acquisition and retention.
• Sales and Marketing Operations: lead the sales team in optimizing Go-To-Market processes, tools, and technologies; define and monitor metrics, pipeline management, and forecasting accuracy.
• Revenue Performance Metrics: establish and track key revenue performance metrics and targets; develop reports and dashboards to monitor progress and communicate results to leadership.
• Customer Insights: gather and analyze customer feedback, preferences, and behaviors to refine revenue strategies; identify cross-sell and upsell opportunities to increase customer lifetime value.
• Data Analysis and Insights: utilize data analytics to make informed decisions regarding revenue growth and customer behavior; apply data-driven insights to refine pricing, product offerings, and customer segmentation.
• Budget and Resource Management: develop tools and track the department’s cost of sale, ensuring a proper balance of resource to opportunity; monitor costs and seek cost-saving process and tooling opportunities.
• Additional tasks (may vary by region/country): develop partnerships with unique value propositions to support Swisslog’s business; maintain current network within the material handling and logistics industry; promote the company’s capabilities to secure sales opportunities; prepare and hold professional presentations using PowerPoint.

Essential:

• Bachelor’s or Master’s degree in business, finance, marketing, or a related field
• Experience:
  
  at least 5 years of proven success in revenue operations; strong understanding of sales process and KPIs, CRM, analytics tools, and marketing automation; strong communication and presentation skills; excellent written and oral skills
• Strong understanding and experience with Salesforce CRM (Certified preferred)
• Strong familiarity with sales and marketing automation tools
• Intent-based tracking applications (Demandbase a plus)
• AI-powered Revenue Orchestration Platform (Clari a plus)
• Professional presentation skills
• Expert-level proficiency in Excel, including advanced formulas, modeling, template generation for CRM data export
• Strong understanding of relational databases and data structures
• Experience managing large datasets with high data quality, validation, normalization, and governance standards