Head of Account Management

Slip Robotics is at the forefront of robotic automation, delivering cutting‑edge solutions that transform how businesses move goods. Our autonomous platforms redefine efficiency, reliability, and scalability in logistics. We’re a fast‑growing team of innovators passionate about helping customers adopt automation seamlessly and successfully.

We are seeking a Head of Account Management to own and scale our post‑sale commercial engine. You will be responsible for retention, expansion, account strategy, executive relationships, and long‑term commercial value creation across our customer portfolio.

• Own the post‑sale commercial strategy and long‑term account growth.
• Build and execute structured expansion plans across the customer base.
• Lead renewals, multi‑year agreements, and enterprise negotiations.
• Elevate Slip Robotics from vendor to strategic partner within key accounts.

• Build and maintain executive‑level relationships across customer organizations.
• Lead annual account planning and long‑term expansion roadmaps.
• Navigate complex stakeholder environments and procurement processes.
• Translate operational impact into clear business value narratives.

• Oversee the full post‑sale lifecycle in partnership with Operations and Product.
• Institutionalize account planning, QBRs, renewal processes, and expansion playbooks.
• Replace reactive account management with proactive value realization.

• Partner with Sales to ensure seamless handoffs and coordinated growth strategy.
• Align with Product and Operations to prioritize customer‑impactful initiatives.
• Serve as the executive voice of the customer in internal decision‑making.

• Build and lead a high‑performing Account Management organization.
• Establish clear processes, ownership, and accountability across the team.
• Develop talent capable of managing complex enterprise relationships.

• 10+ years of experience in Account Management, Strategic Accounts, Enterprise Sales, or Revenue leadership roles.
• Experience selling into or managing accounts in supply chain, logistics, manufacturing, or industrial automation environments.
• Demonstrated ownership of NRR and expansion revenue targets.
• Proven ability to manage complex, multi‑site enterprise accounts.
• Strong financial acumen — able to quantify ROI, build expansion business cases, and negotiate enterprise contracts.
• Experience working in robotics, automation, deep‑tech, or operationally intensive B2B environments preferred.
• Strong executive presence; comfortable influencing C‑suite stakeholders.
• Data‑driven; comfortable building dashboards, forecasts, and revenue models.
• Experience building and scaling account teams in high‑growth companies.

• Competitive compensation package, including equity.
• Opportunity to define and build the Account Management function from the ground up.
• A culture focused on ownership, execution, and meaningful operational impact.
• Flexible working environment.