Management Trainee Client Services Entry Level

Overview

We are looking for recent undergraduates or early-career professionals seeking their first opportunity in IT services, client coordination, account management, Business Management, Communications, or related fields and who are eager to learn, grow, and build a career in client engagement in technology services.

This entry-level role provides On-Job training, mentorship, and hands-on exposure to real client accounts. No prior experience is required, just motivation, curiosity, hunger to learn and a professional attitude.

• Assist Senior Account Managers in developing and maintaining strong client relationships built on trust, responsiveness, and value delivery
• Serve as a primary point of contact for assigned accounts to address regular requisitions and coordination
• Support in understanding customer needs and aligning them with Smart IMS technology solutions and services
• Assist account managers with client communications, documentation, and reporting
• Document client feedback and share actionable insights with internal teams to improve service delivery
• Prepare weekly and monthly reports on client interactions, sales prospects, and account health
• Maintain organized account records and support day-to-day account operations
• Learn company provided IT Services and solutions and gradually take on more responsibilities

• Recent undergraduates or early-career professionals seeking their first opportunity in the line of IT services, client coordination, account management, Business, Management, Communications, or related fields
• Who has strong interest in IT Managed services, client coordination, and account management
• Excellent communication and interpersonal skills
• Entry-level / Recent graduates encouraged
• Internships, academic projects, or campus leadership experience is a plus