Business Process Engineer

Evergreen is the professional services division of Insight Global. At our core, we are innovative problem solvers who add value through talent and technology. We hire for long-term growth and fulfillment while fostering a people-first culture that supports one another and strives to Be the Light to the world around us. With access to talent in 50+ countries and delivery capabilities globally, we deliver world-class technical and talent services to Fortune 500 clients to power innovation and transformation.

We hire for people who embody our Shared Values:
Everyone Matters, We Take Care of Each Other, Leadership is Here to Serve, High Character and Hard Work Above All Else, Always Know Where You Stand, Unity in Diversity, and Hustle & Grit.

These values are the fabric of our company. This is who we are, this is what we live by, and this is what shapes everything we do.

As the AI Process Lead, you will drive end‑to‑end business process transformation for Evergreen.

AI offerings. The strategic focus areas will be Business Process Management (BPM), Business Case Articulation, and GenAI. You will partner closely with our clients’ business, strategy, data, and IT stakeholders to design, operationalize, execute and scale Artificial Intelligence programs.

In this role, you will lead transformation work streams, drive leadership on engagements, and help build Evergreen.

AI focused on Agentic Process Transformation by partnering with multiple internal Evergreen teams. You will blend strategic thinking with hands‑on solution design to shape digital capabilities, future‑state processes, and AI‑enabled roadmaps.

Process Transformation Leadership

• Lead complex business transformation initiatives, ensuring alignment of processes with corporate strategy.
• Understand & effectively articulate business value of building agentic solutions.
• Evaluate and implement use cases across operations and IT to accelerate Agentic transformation.
• Facilitate workshops with executive stakeholders to define vision, target state, and value frameworks.
• Present findings, roadmaps, and business cases to client leaders with strong storytelling and visualization skills.

Process Excellence & Design

• Identify automation opportunities and facilitate the future state process design.
• Use task mining and process analytics to identify patterns, inefficiencies, and optimization opportunities.
• Design of AI‑augmented process solutions leveraging GenAI models, copilots, and next‑gen automation capabilities

Professional Experience

• 7+ years of hands‑on experience leading (sub‑)projects within large‑scale transformation, process optimization, or automation programs.
• Expertise in domains: BPM, workflow tools, process mining, GenAI.

Education

• Bachelor’s or Master’s degree in Business, Engineering, Computer Science, Information Systems, or related field.
• Strong analytical capabilities combined with strategic thinking and hands‑on implementation.
• Excellent presentation, facilitation, and communication skills with experience engaging client leadership
• Self Starter with a collaborative mindset, a builder
• Strong proficiency in MS Office (PowerPoint, Excel, Visio).