Senior Manager Client Consulting, VCA

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. We are dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, both in the financial services and merchant sectors. Drawing on expertise in strategy consulting, data, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

The US Consulting Practice within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers and merchants in the United States. We apply deep expertise in the payments industry to provide solutions that meet clients’ key business priorities, drive growth and improve profitability. The VC&A team offers a comprehensive range of services to address challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and risk management.

You will join our consulting team and play a role in planning, selling, delivering and implementing high‑impact projects and solutions with merchant and co‑brand partners. You will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both the preferred brand and unique business partner.

Potential engagements could include product development, program launch, customer acquisition, customer life‑cycle optimization, retention improvement, benchmark analysis and profitability improvement.

This is a hybrid position. Expected days in office will be confirmed by your hiring manager.

• 8 or more years of relevant work experience with a Bachelor’s Degree, or at least 5 years of experience with an advanced degree (e.g., Master’s, MBA, JD, MD), or 2 years of work experience with a PhD.

• 9 or more years of relevant work experience with a Bachelor’s Degree, or 7 or more years of experience with an advanced degree, or 3 or more years of experience with a PhD.
• Prior experience at a large management consulting firm or a strategy or program role (e.g., loyalty, co‑brand) at a merchant.
• Experience using financial indicators to measure business performance with a significant focus on impacting return on investment.
• Experience working with merchants, with additional exposure to retail, platform, or food‑service merchants a plus.
• Proven expertise in business development, account management, or go‑to‑market strategy.
• Strong analytical skills, with demonstrated intellectual and analytical difficulty.
• Self‑motivated, results‑oriented individual with the ability to handle numerous projects concurrently.
• Outstanding communication, storytelling and facilitation skills.
• Collaborative, diplomatic, and flexible, able to work effectively in a matrixed organization.
• Technologically savvy, curious, and up to date with digital trends and applications.

Work Hours:aries upon the needs of the department.

Travel Requirements: This position requires travel 5–10% of the time.

Mental/

Physical Requirements:

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY:
The estimated salary range for this position is $ to $ USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off and Wellness Program.