Associate, Fulfillment; East Coast

Overview

We’re Chomps, the fastest-growing meat snack brand in the U.S.
* and we’re reimagining snacking. Our meat snacks are made using high-quality proteins, no sugar, and real ingredients – because we believe snacking should be simple, delicious, and convenient. Chomps can be found in over 30,000 stores nationwide with a strong e-commerce presence. Our mission is to inspire, educate, and fuel our community with accessible, real food that doesn’t compromise on taste.

Traits of a Chompian

If you’ve been called scrappy, resourceful, and persistent, then you might just be a Chompian. You’re a team player who’s self-motivated and action-oriented. You’re committed to delivering efficiency and accuracy, and you happen to be great at proactive cross-functional communication. You’re a critical thinker and a natural problem solver who enjoys details, research, and data. You take initiative and complete ownership of everything you do, and you’ll go the extra mile for your team, consumers, and audience.

You’re hungry to learn with a passion to grow and improve every day. You also take a keen interest in health, fitness, and nutrition. Sound like you? Then we want to meat you.

As the Associate, Fulfillment (East Coast) you will play a critical role in ensuring our order fulfillment strategy is flexible, right-sized for our growth plans, and provides best-in-class execution and service levels for our valued customers. The ideal candidate is a strategic thinker with a readiness to learn and build systems to accelerate Chomps towards our rapid growth objectives. This is an exceptional opportunity for an ambitious individual with a background in customer supply chain management and/or third-party logistics (3PL) relationship and performance management, capable of both individual contribution and leadership in an entrepreneurial environment.

• Systems & Reporting, Execution & Order Management:
• • Own end-to-end fulfillment operations for wholesale customer orders in the Southeast region.
  • Knowledge of EDI transactions and manual order flow to streamline order and data flow.
  • Utilize external systems and partner portals (i.e WMS, TMS) to run reports and conduct fulfillment analysis.
  • Perform wholesale MOQ analysis and ensure customer compliance, providing data-driven recommendations.
  • Support the fulfillment and order management processes within Net Suite for regional orders, including entering and tracking order status through delivery.
  • Drive operational excellence across all warehouse activities, including inbound receipt, inventory accuracy, and outbound shipping (LTL, FTL, parcel), ensuring reconciliation across internal working files.
  • Support daily and month end close transaction review and reconciliation.
  • Manage order allocation in partnership with Sales, BAT, and Planning teams to ensure timely and accurate fulfillment.
  • Collaborate with the Logistics team to support transportation planning.
• Location onboarding and compliance:
• • Lead the onboarding and integration of new fulfillment location within the network, preparing site for steady state operations and transition to vendor management.
  • Own fulfillment compliance tracking, reconciliation, and enforcement of SOPs, including adherence to customer routing guides.
  • Establish consistent on-site presence to partner with 3PLs to ensure alignment with documented playbooks and executing customer routing guide standards.
  • Coordinate with site leadership to implement productivity and continuous improvement initiatives, including technology and process enhancements.
  • Serve as the primary internal contact for executing FSQA and Inventory Control processes at the location level.
  • Ensure accurate receiving, adherence to FEFO practices, and strong inventory controls across all facilities.
  • Monitor and manage 3PL performance across key metrics: on-time fulfillment, OTIF, order accuracy, inventory accuracy, dock-to-stock time, and cost per order.
  • Maintain proactive communication with 3PL teams to resolve issues and support continuous improvement.
  • Analyze monthly invoices from 3PL fulfillment center, and manage review and accrual process.
  • Audit 3PL spend against contracts…