Planner Supervisor

Overview

This is New Cold
. New Cold is service provider in cold chain logistics with a focus on the development and operation of large, highly automated cold stores. New Cold strives to be crucial in the cold chain of leading food companies, by offering advanced logistic services worldwide. We use latest technology that empowers our people, to handle food responsibly and guarantee food safety in a sustainable way.

We challenge the industry, believe in long-term partnerships, and deliver solid investment opportunities that enable next generation logistic solutions. New Cold is one of the fastest growing companies in cold chain logistics. We are expanding our teams to support this growth. More information on New Cold can be found on  and our social media.

The Planner Supervisor oversees daily planning and coordination of cold storage warehouse operations to ensure inbound and outbound orders are executed safely, accurately, and on time. This role leads the planning team, coordinates closely with warehouse operations, carriers, and customers, and ensures compliance with customer requirements, service level agreements, food safety standards, and temperature-control protocols. The Planner Supervisor plays a key role in maintaining operational efficiency while promoting a strong culture of safety, quality, and continuous improvement.

• Provide daily oversight, coaching, and development of the planning team
• Coordinate receiving, picking, loading, and dispatch activities within cold storage operations
• Ensure all customer orders are accurately entered, planned, and maintained in the Warehouse Management System (WMS)
• Partner with warehouse leadership, shift leaders, and operators to optimize workflow and labor efficiency
• Work directly with customers and carriers to ensure delivery requirements, appointment adherence, and service commitments are met
• Manage service- and stock-related quality issues, including temperature deviations, damages, and inventory discrepancies
• Monitor and communicate deviations from process, quality, or service standards, including risks to customer service or food safety
• Ensure product integrity is maintained at all times, including compliance with temperature controls and handling requirements
• Prepare and deliver agreed-upon reporting and performance communication to customers

• Support site operations as required, including assisting with operational tasks during peak periods
• Help maintain a clean, organized, and audit-ready work environment
• Actively identify and implement opportunities for continuous improvement in planning and workflow processes

• High School Diploma or equivalent required
• Associate’s degree (AA) or equivalent combination of education and training preferred

• Minimum of 2 years of experience in planning, logistics, or warehouse operations
• Cold storage, refrigerated, or food-grade warehouse experience strongly preferred
• Prior supervisory or leadership experience preferred

If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English.

With the prospect of many new construction projects all over the world in the very near future, New Cold offers the opportunity to join a young but powerful company in the field of logistic services. We have the ambition and the potential to rapidly become the market leader in the field of modern and automated cold storage with additional supply chain services such as transport and distribution.

Although our proposition comprises an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more.