Instructional Design Supervisor

Job Details

Job Location
:
Atlanta, GA 30328

Are you experienced in corporate or technical writing? Are you knowledgeable about risk management in the financial services sector, or interested in intensive training within this complex field? If so, we may have a great opportunity for you!

We are looking for an experienced corporate or technical writer to join the Documentation team of a credit-card servicing business. This role will focus primarily on documentation tailored to the needs of the Risk Management business unit. The tasks and work streams to be documented tend to be highly specialized in nature and support program-level risk mitigation strategies and the analysis of data.

Key Responsibilities:

• Engage in technical, informational and process writing to communicate complex information in a way that could be understood by regulators, bank partners, potential investors, internal business units and other stakeholders
• Work with risk analysts, model developers, validation analysts, and high-level management to craft accurate and regulation-compliant documentation
• Conduct productive interviews with internal subject-matter experts as needed for the crafting of process documentation
• Leverage quantitative and qualitative data to generate insightful summaries and narrative reports in a timely manner
• Review and edit existing documentation to improve clarity, accuracy, and compliance

Core Competencies:

• Professional writing and editing skills
• Ability to work independently as well as collaborate with a writing team
• Ability to meet a continual series of deadlines
• Critical listening and retention skills in meetings
• Ability to learn complex material in a fast-paced environment
• Competence with statistical data Proven organizational skills
• Proficiency at multitasking and prioritization
• Adept at fostering relationships
• Career oriented

Minimum Qualifications:

• Minimum 3 years of experience in technical or corporate writing, preferably in creating comprehensive documentation, reports, procedures, and/or communication materials in support of financial services.
• Degree in Business, Technical Writing and/or Technology preferred; other majors considered. Willing to accept additional experience in lieu of a degree.
• Proficiency with Microsoft Office including Word, Excel, and PowerPoint. Experience with Visio and SharePoint a plus.

Conditions of Employment:

• Must be able to pass a criminal background check