Director, Product Management

JOB SUMMARY

The Director, Product Management acts as the CEO of a set of products, assuming responsibility for the product strategy, financial outcomes, customer experience, and user experience design for the product solutions orting to the Chief Product Officer, the role requires a unique blend of business acumen, design skills, technology expertise, and a strong drive to exceed growth expectations. This individual serves as the visionary for new solutions, evaluating market trends, customer pain points/use cases, the competitive landscape, etc.,

to invent and drive near-term and long-term strategies and roadmaps. Achieving success requires an entrepreneurial, experimental, and growth mindset, strong cross-functional facilitation and motivation skills, and, most importantly, a consistent focus on team and talent development.

Key Responsibilities:

Product Strategy:

* Drive the success of multiple software product lines by partnering with stakeholders to align on product strategy and deliver measurable results that solve our customers' problems

* Build and manage a long-term product vision while successfully delivering product releases on-time and on-budget

* Define, track, and elevate key metrics and success criteria for product features and offerings pre and post-launch

* Partner with marketing and sales to define the go-to-market strategy, pricing strategy, and sales strategy of products.

* Understanding of AI and the impact of AI in vertical SaaS software. Be able to understand the agentic software paradigm in solving the traditional workflow challenges.

Product Delivery:

* Serve as the subject matter expert in the capability space - with knowledge about industry benchmarks and the capability market landscape

* Collaborate with other product managers, software architects, developers, and UX designers to document detailed use cases and translate high-level requirements into functional specifications (assist with wireframes, feature/functionality brainstorms, etc.)

* Write clear and concise specifications for new design features; manage Scrum and Agile development stories

* Prioritize features while understanding the tradeoffs, and constantly evolve a well-groomed backlog

* Help define and launch early adopter programs for new product initiatives

* Support sales, operations, legal, marketing, and customer support teams, answering product questions, issue remediation, etc.

* Debug and triage potential issues as they arise and act as a key driver for new dashboarding and product analytics

Team Management and Leadership:

* Inspire and lead internal teams towards a product vision. Provide training and mentorship as needed.

* Hire an A+ team and continuously raise the bar to deliver individual and collective results.

Customer Obsession:

* Understand the real "why" regarding user behavior and translate customer insights into a working product

* Create a culture of customer-led development by closely aligning with customers and regularly involving customers into validation process for new ideas.

* Evangelize product strategies to your customers and stakeholders and ensure that they align with the overall company strategy.

What you'll need:

* 10+ years of technical product management experience

* Bachelor's degree in computer science or another technical field (MBA or other Master's degree preferred)

* 5+ years managing people and teams

* Strong technical documentation skills (business case analysis, product/feature requirements, etc.)

* Proficiency in using AI tools to research, document, and manage product management processes and documentation.

* Exceptional analytical and presentation skills with the ability to present controversial or complex topics to top management and customers

* Experience with market research, data analysis,

* Experience with project management software tools, methodologies and industry best practices

* Excellent organizational/time-management and multitasking skills, and demonstrated ability to meet deadlines for multiple projects

* Possesses the confidence, maturity, and finesse to build organizational consensus and lead through influence

* Knowledge of design and development technologies preferred

Nice-to-Have

Qualifications:

* Knowledge of supply chain management/ERP experience preferred