Sr. Business Developer Tech- Unmanaged SMB, Unmanaged SMB Shipping

Overview

Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.

As a Sr. Business Developer on our Unmanaged team, you will shape how customers think about fulfillment and shipping, with a focus on building a best-in-class self-service experience for SMBs. You will leverage data and industry insights to drive conversion and growth for Amazon Shipping customers. Through internal and external partnerships, you’ll build products, programs and processes to translate customer needs into scalable solutions to help define the future of Amazon Shipping.

• Drive revenue, adoption, and market share through self-service excellence, leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy.
• Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design scalable solutions that reframe how brands think about speed, reliability, and fulfillment.
• Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding internal teams towards scalable and automated operational improvements impacting the self-service customer acquisition funnel.
• Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
• Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact.
• Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping.

You are a strategic, insight-driven Business Developer who thrives on helping customers re-imagine what’s possible. You lead with a point of view—grounded in data, industry trends, and operational realities—and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast-scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive scalable improvements toward measurable outcomes.

You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business.

Amazon Shipping is a fast growing start up at Amazon looking for customer-obsessed individuals to shape the direction of this emerging business. Over the years Amazon has built world-class logistics operations. Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions. Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers.

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of professional or military experience
• Bachelor's degree
• Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.

• Experience in product or program management, product marketing, business development or technology
• Experience working in e-commerce / retail / supply chain / financial services business
• Experience in logistics
• Experience driving new business segment or services launches
• Experience in a new unit business or a startup
• Experience leveraging and…