Account Manager Services

Job Description Summary

The Services Account Manager will be responsible for managing key accounts to deliver the Best Running Fleet for GEV Onshore Wind by meeting with directly with customer leadership, developing new business, growing market share, maximizing the value proposition for GEV and the customer.

You will be responsible to work directly with senior customer leadership functions, close deals for a strategic pipeline of service offerings and deliver repeat business.

This will require that you will lead a cross-functional team of Commercial / Risk Proposal, Supply Chain, Fulfillment, Engineering and Operations leaders to identify, prioritize, and close commercial offerings targeting the GEV installed base and services for new unit deals.

The collaboration will deliver and support sustainable growth while delivering value to our customers.

A high level of commercial excellence, business acumen, leadership ability, technical knowledge, process management is required to achieve outcomes.

• Own and proactively manage the strategy of the customer relationship to deliver customer, GEV value across a product portfolio including requests for but not limited to transactional and contractual service offerings of Services, Parts, Conversion Modifications &Upgrades, Full-Service Agreements, Event Driven RePower.
• Deliver top line growth and bottom line profitability targets in the Americas region through the key accounts, prospecting new clients, demand generation campaigns, expanded scopes, regulatory, cross selling initiatives.
• Partner and lead others to find creative solutions to grow customer share and expand price. Growth of share to include GEV installed base and service offering attachments to new unit offers.
• Maintain healthy pipeline of opportunities using Salesforce excellence, accurate forecasting, pricing analytics, ecommerce adoption to run the business.
• Drive a process improvement / lean challenges mindset. Not only identifying challenges but creating solutions to solve.
• Partner with key GEV functional stakeholders including Product line, Marketing, Commercial, Sales Peers, Operations, Finance, Warranty, Engineering leadership teams as needed to maximize GEV value proposition to our customer base.
• Develop, Grow and Maintain relationships with key senior customer decision makers, influencer at various customer headquarters and/or regional sites.
• Provide commercial support to the GEV Wind Services operations / site teams and to develop all targeted proposal development that drive profitable growth across region revenue streams.
• Actively lead and participate in regional operating reviews for account planning, growth strategy, market intelligence and Kaizen sessions to drive improved sales performance.

• Master's degree from an accredited university or college (or a high school diploma / GED with minimum of 6 years of experience in Sales Origination - Account Sales.)
• Minimum of 5 years of experience in Wind, Renewables, Power Generation industry.
• Minimum of 5 years of significant experience in the Sales, Commercial, Business Development, Proposals.

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• High level of emotional intelligence.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, communicate, markets, and execute programs.
• Established project management skills.
• Strong ability to work across and within a matrixed customer and GEV organization.
• Customer includes CEO, CFO, Senior VP's of Engineering, Procurement, Asset Management, Operations, Health and Safety. GEV includes Sales/Commercial leadership, operations, finance, project management, pricing, product line, health and safety.

Able and willing to regional travel 50% and comply with GEV travel and tax guidelines.

The salary range for this position is  - $ USD Annual. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition,…