Senior Director of Product Management – Inventory and Order Management Systems

Job Description

Fanatics is seeking a strategic Senior Director of Product Management to lead enterprise Order Management, Inventory Management and Procurement systems across its global retail ecosystem, including e-commerce, wholesale, manufacturing, and brick‑and‑mortar channels. This role oversees a mid‑to‑large team of product managers and drives the vision, strategy, and execution of scalable, omnichannel solutions. The technology stack includes both commercial platforms (e.g., Manhattan OMS, SAP, Oracle Retail) and internally developed applications.

• Strategic Product Leadership:
  Define and champion a long‑term product vision for enterprise order and inventory systems that aligns with Fanatics’ business goals, as well as pathways to integrate acquired companies. Translate strategic objectives into actionable roadmaps that support omnichannel fulfillment, global inventory accuracy, and scalable operations.
• Portfolio & Program Oversight:
  Lead a diverse portfolio of product initiatives, balancing immediate business needs with long‑term platform evolution. Manage large‑scale programs such as the wholesale order‑management re‑platform for our complex, global first‑party brands / wholesale business, as well as buildout of our enterprise inventory platform, ensuring timely delivery, budget adherence, and measurable business impact.
• Cross‑Functional
  
  Collaboration:
  
  Partner with engineering, supply chain, warehouse operations, merchandising/planning, finance, and sales/account management teams to ensure product solutions are tightly integrated with business processes. Facilitate alignment across departments to drive seamless order orchestration, inventory control and visibility and procurement.
• Technology Integration & Vendor Management:
  Oversee a hybrid ecosystem of commercial and custom‑built systems. Guide integration strategies between OM, ERP, WMS, inventory, selling and dependent platforms and line‑of‑business applications. Leverage expertise in platforms like Manhattan Active Omni, SAP, and Oracle to inform build‑vs‑buy decisions and optimize vendor relationships.
• Data‑Driven Product Decisions:
  Establish and monitor key performance indicators such as order cycle time, fill rate, inventory turnover, and stock accuracy. Use analytics to prioritize enhancements that improve operational efficiency, customer satisfaction, and financial performance.
• Innovation & Market Awareness:
  Stay ahead of industry trends in retail supply chain and inventory management. Evaluate emerging technologies (e.g., AI forecasting, RFID, distributed order management) and pilot innovative solutions that enhance Fanatics’ competitive edge.
• Team Leadership & Development:
  Build and lead a high‑performing team of product managers and analysts. Set clear goals, provide coaching and mentorship, and foster a culture of ownership, collaboration, and continuous improvement.
• Executive Communication & Governance:
  Serve as the primary product evangelist for order management and inventory domains. Communicate strategy and progress to executive stakeholders, manage budgets, and ensure product governance through structured processes and compliance standards.

• Education & Experience:
  
  Bachelor’s degree in Business, Computer Science, Engineering, or related field required; MBA or advanced degree preferred. Minimum of 10 years in product management, with at least 5 years in senior leadership roles overseeing product teams and complex portfolios, and ideally within a large, complex apparel retail environment operating wholesale and DTC channels, including first‑party apparel manufacturing.
• Domain Expertise – Order Management:
  Proven experience in implementing and supporting order‑management for large scale wholesale, and DTC/ecommerce retail environments. Should have deep expertise in wholesale order‑management concepts such as order‑capture mechanisms/products (EDI, API, B2B portal) for a wide range of wholesale customers, complex customer price‑agreements and operational profiles, CRM, AR/payment terms, trade‑compliance,…