Senior Sales Operations Analyst

We’ve signed up to an ambitious journey. Join us!

This role is located in Atlanta

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us.

They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

For decades, parking was a hassle. Today, our team is committed to creating tech-based solutions that power smart mobility and make parking hassles of the past obsolete. We do this by creating innovative solutions that connect parking and mobility ecosystems, eliminating friction while maximizing convenience and efficiency. At Park Mobile, an Arrive company, we offer agile frameworks and incentives for innovators and problem solvers, all at the perfect spot for work and play at the heart of midtown Atlanta.

We’re experiencing exciting growth. We’re looking for more people to join our team and help shape a product used by more than 45 million people.

Park Mobile, an Arrive company, is adding a Sales Analyst to join our growing sales operations team. This is a key role as the company continues to grow our sales and account management teams. This person will work closely with sales management, the country director, and other key decision-makers. We are looking for someone who is highly organized, detail-oriented, and analytical.

This position reports to the Head of NA Sales Strategy.

Sales Reporting & Analysis

• Compiling, analyzing, and reporting sales data
• Providing sales performance and analysis on a monthly, quarterly, and yearly basis
• Maintaining and updating weekly business reports
• Performing ad-hoc data requests
• Compile and analyze data over time to forecast sales trends.
• Review past sales data to determine trends in productivity and provide insight on recommended actions
• Perform Product level analysis and performance reporting:
• Zone un-gated
• Ticket Takeover
• Camera Park/Express Pay
• Hardware (Pay stations for off-street open lots)
• Reservations
• Permits (Flowbird)

Transaction/Revenue Reporting

• Forecast revenue and transactions based on current backlog and historical go-live trends
• Create and maintain recurring and dynamic transaction and revenue reporting by supplier and product
• Transaction Fee analysis:
  Regular fee reviews, Rate increase administration
• Revenue share and commission tracking and analysis in partnership with commission manager
• Flash Partnership specific reporting and tracking
• Track account & transaction volumes by Technology partners
• Track low performing areas and operators (change recent or overtime) and work with leadership to provide actionable insights
• Track customer care interactions with Access Controlled Parking Areas - looker report for review and impact of revenue with product and ACP
• Track YoY variance/growth by supplier and create quarterly reports for Q ’s with our large operator partners

• Bachelor’s degree in accounting, finance, or relevant related work experience.
• 2-5 years of sales analysis/business reporting experience
• Proficient Salesforce reporting and data-pulling ability.
• Excellent in Google Sheets
• Looker, SQL, or BI Tooling experience is a plus!
• Excellent oral and written communication skills
• Pays close attention to detail.
• A team player able to work effectively with a range of personalities across different departments.
• Multi-tasker with excellent project management skills and desire to work in a fast-paced environment.
• Self-starter with a can-do attitude
• Ability to measure performance

Arrive, including brands like Easy Park, Flowbird, Ring Go, Park Mobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space.

It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.