Support Operations Analyst

Pay Range

$40.00/hr - $45.00/hr

Immediate need for a talented Support Operations Analyst
. This is a 05+ months contract opportunity with long-term potential. Location is Atlanta, GA (Hybrid).
Please review the job description below and contact me ASAP if you are interested.

Job Diva
-00963

Pay Range: $40-$45/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Collaborate regularly with cross-functional teams supporting sales
• Support the launch, optimization, and ongoing maintenance of sales processes that improve efficiency and effectiveness
• Use SQL, MS Excel, Google Sheets, and Salesforce to develop, maintain, and automate reporting and insights related to lead management and sales activities
• Monitor, investigate, and analyze multiple sales data sets to provide a comprehensive view of sales productivity, revenue, campaigns, and performance
• Intake, prioritize, and fulfill requests from the sales organization while following established internal processes
• Manage multiple sales operations tasks against deadlines and communicate progress regularly
• Develop clear narratives, insights, and recommendations from analyses; build presentations and present findings to business stakeholders

• 3–5+ years of experience in an operations role (sales operations, revenue operations, or sales support)
• 2+ years of experience as a Salesforce power user, including building reports and dashboards
• Experience with data management, data delivery, and business intelligence tools (e.g., SQL, Salesforce, Excel/Sheets, Looker, Power BI, Tableau)
• Ability to extract insights from complex data sets and clearly communicate findings and recommendations
• Strong problem-solving mindset with the ability to identify and implement improvement opportunities
• Strong communication and cross-functional collaboration skills
• Bachelor’s or Graduate degree in business, analytics, or equivalent work experience

Our client is a leading Software Development Industry
, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.