Director of Client Services​/Business Development

Director of Client Services / Business Development

Position is remote but based in the Midwest or Eastern United States. Preference given to candidates located in Atlanta, Florida, Chicago, or Nashville.

The Director of Client Services is a senior, relationship-driven leader responsible for sourcing, pursuing, and securing new third‑party management business for Peak Made Real Estate across the multifamily and build‑to‑rent platforms.

This role partners closely with the Senior Vice President of Client Services and executive leadership to expand Peak Made’s management portfolio by building trusted relationships with owners, developers, and capital partners, and representing Peak Made as a best‑in‑class operating partner in the industry.

This is a front‑end growth role focused on origination, relationship development, and closing new management opportunities.

• Own and drive new business development efforts for Peak Made’s third‑party management platform.
• Identify, cultivate, and convert relationships with owners, developers, and investors into new management opportunities.
• Build and maintain a robust pipeline of prospective clients and active pursuits.
• Lead outreach efforts, including cold and warm introductions, networking, and follow up.
• Partner with leadership to execute Peak Made’s long‑term growth strategy.
• Serve as a senior ambassador for Peak Made in the multifamily, student housing, and BTR sectors.
• Maintain strong, ongoing relationships with current and prospective clients.
• Attend and actively participate in industry conferences, events, and organizations.
• Stay current on market trends, competitive landscape, and client needs.
• Lead the preparation and coordination of RFP, RFI, and proposal responses.
• Oversee development of pitch materials, financial analyses, and presentations.
• Participate in management agreement negotiations and preparation.
• Collaborate with internal teams to ensure proposals align with operational capabilities.
• Coordinate with operations, marketing, and leadership to support business development efforts.
• Assist with onboarding and transition of newly awarded third‑party management contracts.
• Participate in property due diligence, site visits, and market research as needed.
• Support consulting assignments related to new business opportunities.
• Consistent origination and closing of new third‑party management contracts.
• A healthy, well‑maintained pipeline of qualified prospects.
• Strong, long‑term relationships with owners and capital partners.
• Increased visibility and reputation of Peak Made as a preferred management partner.

• Bachelor’s degree from an accredited four‑year college or university preferred.
• 3+ years of experience in the multifamily and/or student housing industry, with direct exposure to business development, client services, or owner relationships.
• Demonstrated success in sales.
• Experience leading RFPs, proposals, and client presentations.
• Strong financial and analytical skills; proficiency in Excel and Word required.
• Excellent communication, negotiation, and relationship‑building skills.
• Entrepreneurial mindset with a proactive, results‑oriented approach.
• Ability to travel frequently and represent Peak Made professionally at industry events.
• Strong alignment with Peak Made’s values and collaborative culture.

• Medical insurance
• Vision insurance
• 401(k)
• Paid paternity leave
• Paid maternity leave
• Pension plan
• Disability insurance

Director

Full‑time

Business Development and Sales