Assistant Director, Testing

Assistant Director, Testing – Department of Testing

The Department of Testing at Dunwoody Campus is experiencing exciting growth, and we are thrilled that you are considering joining our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission of excellence. Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you!

We are committed to hiring exceptional individuals because it strengthens our team and enhances our ability to succeed.

• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge‑sharing organization that works collaboratively.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

• Supervises all activities for three campuses and reports to the Director of Testing.
• Coordinates activities on the home campus and oversees the consistent delivery of testing services that are professional, prompt, convenient, and reflect good customer service.
• Establishes the testing calendar for the home campus and assists reports with building calendars for their campuses.
• Orient and train staff, evaluate staff performance, and promote ongoing staff development.
• Maintains the center’s testing records, produces monthly, annual, and other required reports, and supports reports in the same capacity.
• Analyzes departmental operating procedures using data from all supervised campuses and implements changes to improve operations as appropriate.
• Ensures receipt, security, and return of highly confidential test records and files.
• Guarantees students have equity of access to testing services and coordinates with staff and the director to maintain seamless delivery across the College.
• Supervises staff and testing services at three campuses; acts as Testing Coordinator for the home campus.
• Proctor exams, maintains a secure testing environment, and ensures staff adheres to vendor requirements.
• Coordinates with vendors regarding exam issues.
• Manages data retention in conjunction with staff and based on state and/or vendor requirements.
• Trains staff in proper proctoring, customer service, and data retention.
• Uses data on campuses to analyze testing events and develop strategies for future testing or identify areas needing improvement.
• Performs other related duties as assigned.

• Minimum Hiring
  
  Qualifications:
  
  Bachelor’s degree and 3 years of related experience or a combination of education and experience.
• Preferred Hiring
  
  Qualifications:
  
  Candidate must meet Prometric’s requirements for the Test Center Administrator Certification of Authorization, which includes successful completion of Prometric’s Computer Based Testing Certification exam and meeting Prometric IRS background check requirements;
  National Board and State certification requirement.
• Knowledge of the Georgia State University (GSU) campus.
• Ability to follow oral and written instructions.

Dunwoody Campus