Administrative Support ; Program Assistant

Overview

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service
. The Georgia Department of Human Services (DHS) has a division within it, the Division of Child Support Services (DCSS), which enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children.

DCSS also administers several outreach programs, including, but not limited to, Fatherhood, Prison Re-Entry, and Parental Accountability Court. All of these outreach initiatives are devoted to increasing non-custodial parental involvement in the child's life.

DCSS is seeking candidates for the position of Administrative Support 2 (Program Assistant).

Location
:
This position is based at the DCSS office located in Lawrenceville, Gwinnett County, GA.

Pay Grade
: D

• Performs general office management/secretarial/bookkeeping duties, including keyboarding, filing, generating and managing correspondence (reports, documents, memos, forms, presentations), addressing telephone inquiries, duplicating documents, and other activities to assist staff in preparing for and making presentations, completes data entry assignments, etc.
• Uses Microsoft Office Suite and/or standard applications typically used in a corporate office environment to perform daily work assignments.
• Receives and properly manages incoming and outgoing mail and telephone communications.
• Orders supplies and equipment for the office.
• Ensures general maintenance and repair needs for telephones, technology, and other items necessary to ensure efficient office operations.
• Assists the supervisor with the maintenance of budget data.
• Maintains files of required reports and records.
• Organizes professional learning opportunities for staff, including registration, duty leave, travel arrangements, and expense reports.
• Maintains time and attendance records for staff.
• Registers and transfers cases.
• Maintains confidential records.
• Engages in other specialized activities related to the office, program, divisions, or agency.
• Facilitates day-to-day office operations while the supervisor is off-site.
• Performs other professional responsibilities as assigned.
• High school diploma or GED, and two (2) years of general office or administrative experience.

• One (1) year of work experience involving customer service in an office environment.
• Work experience with Microsoft Office Suite and/or standard office software applications in an office environment.

For more detailed information about the Georgia Department of Human Services, visit (Use the "Apply for this Job" box below)..

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov.

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks. DHS accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been…