Records Management Information Technician

Description

At Hei Tech Services, our employees are our biggest assets.

Hei Tech Services is dedicated to attracting highly skilled and motivated professionals. We value our employees. We offer our employees challenging opportunities that facilitate professional growth and development while also providing the support you need to succeed. We are committed to your success because we understand that our employees are the driving force behind Hei Tech Services’ continued growth.

The Record Management Information Technician II position is responsible for the day-to-day operations and maintenance of files in government file rooms and other ongoing information service functions. The position is responsible for assisting government offices in developing and updating file plans, creating manuals, user guides, records management training, and implementing records management systems. This position is also responsible for pickup and delivery of files for usage, digitization, storage and/or destruction.

• Provide support and guidance on the organization, storage, retrieval, and destruction of federal government records.
• Conduct Records Management training for federal government staff and other contractors.
• Perform accurate and timely data entry into government Records Management systems, and serve as database coordinator.
• Operate a government vehicle to transport records between designated locations, ensuring timely retrieval and delivery of requested files, as well as records scheduled for archiving or secure destruction.
• Create and maintain Records Management manuals and user guides.
• Prepare and submit weekly and monthly reports to the Project Manager.
• Ensure quality customer service and reference support for federal staff and contractors.

• Citizenship and Background: Must be a U.S. citizen and able to obtain a public trust clearance.
• Education: High school diploma
• Experience: Minimum 2 years in administrative support functions.
• Certification: Must be able to obtain a Certificate of Federal Records Management Training.
• Driving Record: Must have a valid driver’s license and a clean driving record.

• Demonstrated accurate data entry and reporting skills and exceptional organizational skills.
• Excellent interpersonal skills and ability to function in high‑pressure situations.
• Proficiency in Microsoft Office software programs (Word, Excel, Outlook).
• Must be able to type at least 40 words per minute.
• Ability to bend, stoop and lift up to 50 pounds overhead or onto moving equipment.

Hei Tech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact