Front Desk Receptionist​/Administrative Support; Backup

Overview

The Front Desk Receptionist / Administrative Support (Backup) serves as the first point of contact for the Atlanta Regional Commission (ARC) and plays a critical role in representing the organization in a professional, welcoming, and service-oriented manner. This temporary position (29 hours per week) is responsible for managing front desk operations while also providing backup executive-level administrative support as needed. The ideal candidate should be timely, polished, outgoing, self-directed, and able to manage multiple priorities with professionalism and discretion.

This temporary position is not eligible for benefits; working up to 29 hours per week.
And the payrate for this position is $32.00 per hour. Front Desk & Office Support

• Serve as the primary receptionist for ARC, greeting visitors, staff, and guests in a courteous, professional, and welcoming manner.
• Answer and route incoming calls promptly and professionally; respond to general inquiries or direct them appropriately.
• Manage visitor check-in procedures, including issuing badges and notifying staff of guest arrivals.
• Maintain the reception area to ensure a clean, organized, and professional appearance at all times.
• Receive, sort, and distribute incoming mail, packages, and deliveries; coordinate outgoing mail and courier services.
• Monitor and replenish front office supplies and coordinate with Office Operations on ordering needs.
• Support general office operations, including conference room coordination and basic scheduling support.

• Provide backup administrative support to the Executive Director & CEO, as needed.
• Assist with calendar management, meeting coordination, and logistics for executive meetings.
• Prepare, format, and proofread correspondence, reports, presentations, and meeting materials.
• Support meeting preparation, including agenda distribution, materials assembly, and follow-up documentation.
• Handle sensitive and confidential information with discretion and professionalism.

• Represent ARC with a high level of professionalism in all interactions with internal and external stakeholders.
• Demonstrate a proactive, solutions-oriented approach to assisting staff, leadership, and visitors.
• Anticipate needs, identify issues, and take initiative to resolve routine matters independently.
• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• 3 years of experience, or a combination of education and experience.
• Demonstrated experience providing administrative or executive support, or serving as a backup in such a role.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and general office technology.

• Experience supporting senior leadership or executives in a professional office environment.
• Familiarity with public sector, nonprofit, or intergovernmental organizations.
• Experience managing competing priorities in a fast-paced, professional setting.
• Exceptional professionalism, reliability, and punctuality.
• Strong interpersonal and customer service skills; outgoing and approachable demeanor.
• Ability to self-start, prioritize tasks, and work independently with minimal supervision.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.
• Flexibility and adaptability to shifting priorities and support needs.

• This is a temporary position. An 8:30AM start time is required - working no more than 29 hours per week.
• In-office presence is mandatory Monday through Thursday each week.
• The role is based in a professional office environment and requires consistent, on-site coverage of the front desk during scheduled hours.
• Occasional flexibility in hours may be required to support meetings or executive needs.

• Accountability and Reliability
• Professional Presence
• Customer Service Excellence
• Initiative and Problem Solving
• Communication and Collaboration