Warehouse Office Manager

Overview

With its AI-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

We are seeking an organized, proactive, and professional Warehouse Office Manager to oversee the administrative operations of our facility. As the central point of coordination for office functions, you will ensure seamless day-to-day operations, support warehouse leadership, and maintain a professional environment for internal teams and external visitors. The ideal candidate excels at multitasking and high-level administrative support within a fast-paced logistics setting.

This role offers a unique opportunity to drive warehouse efficiency while occasionally representing the company at key industry events.

Exol is pioneering "Fulfillment-as-a-Service," offering outsourced warehousing operations and specializing in high-density automated solutions. We focus on the efficient movement of goods across the CPG, food and beverage, wholesale, and retail sectors. Exol is an independently managed joint venture between Symbotic and Softbank.

• Office Management:
  Manage daily office operations including scheduling, correspondence, filing systems, procurement, and facility maintenance coordination.
• Communications:
  Serve as the primary point of contact for internal and external inquiries; manage phone, email, and mail.
• Visitor Coordination:
  Lead customer site visits, including scheduling tours, preparing agendas, coordinating safety briefings/PPE, and ensuring professional guest experience.
• Operational Support:
  Maintain accurate records for inventory audits, compliance, and general warehouse documentation.
• Event & Travel Logistics:
  Provide administrative and on-site support for warehouse management at off-site conferences and trade shows (e.g., travel arrangements and booth coordination).
• HR & Finance Admin:
  Assist with employee onboarding, training coordination, and time-off tracking. Support budgeting, expense tracking, and invoice processing.
• Process Improvement:
  Implement office procedures to improve organizational efficiency.

• Bachelor’s degree in business administration, Office Management, or a related field (or equivalent experience).
• Minimum 5 years in office management or administrative coordination, preferably in a warehouse, distribution, or logistics environment.
• Proficiency in Microsoft Office Suite and familiarity with ERP systems or office management software.
• Exceptional attention to detail and a professional demeanor when interacting with customers and executives.
• Ability to travel domestically (approx. 10%) for industry events.
• Familiarity with industrial health and safety protocols.
• Professional certification in office management or project coordination.

• In-Warehouse Role:
  You will work both in the office and on the warehouse floor; ability to walk/stand for extended periods is required.
• Schedule Flexibility:
  Ability to work multiple shifts (day, swing, night) or be on-call depending on operational demands.
• Expenses:
  The employee is responsible for managing expenses on a personal credit card to be reimbursed bi-weekly.
• Requirements:
  Must have a valid driver’s license and the ability to travel to client locations.

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.