Administrative Support Assistant

Company Overview:
Subsidium, Inc. is a global provider of engineering, systems integration, technical, and programmatic services to both Government and Commercial entities. Subsidium provides mission-critical services to Department of Defense (DoD) customers in CONUS, OCONUS, and forward-deployed environments. Our customers demand the innovative, flexible, and mission-focused approach that we deliver. Subsidium is dedicated to helping our customers overcome challenges through creative solutions, particularly the continuing and evolving challenges presented in the transformation of the U.S. military and in the global war on terror.

Subsidium and its employees are committed to accomplishing the mission and achieving organizational excellence.
Salary: $73,940 - $78,940
Location:
Work to be performed at the Regional Office of the Department of Homeland Security (DHS) Federal Protective Service, at 180 Ted Turner Drive, SW - Atlanta, GA 30303.
Job Summary:
The Administrative Support Assistant provides independent, high-level administrative and clerical support to mission, program, and law enforcement personnel with minimal supervision. This position serves as a key liaison for office services and procedures, managing communications, calendars, meetings, travel coordination, and timekeeping functions. The assistant supports senior staff and management by preparing correspondence, reports, and meeting documentation; coordinating IT service requests; processing mail and records;

and maintaining organized filing and automated data systems. The role also involves collecting, verifying, analyzing, and reporting program, budgetary, and operational data; supporting compliance and law enforcement data systems; assisting with special projects; and ensuring accurate, timely dissemination of information. Strong organizational skills, discretion, technical proficiency, and the ability to communicate effectively across all organizational levels are essential to supporting daily operations and regional mission requirements.
Responsibilities/Duties:

• Independently performs administrative and clerical support functions with minimal guidance and supervision.
• Serves as liaison to answer questions pertaining to office services and procedures.
• Monitors telephone calls; responds to routine questions; and routes callers to the appropriate staff member(s), as appropriate.
• Coordinates and maintains work calendars for senior staff and makes notifications of meetings, events and activities requiring their participation.
• Supports meetings/conference calls prepares and disseminates minutes and coordinates the completion of follow-up action items with appropriate staff members. Coordinates to ensure that key staff members are present at meetings, and brief the participants before meetings occur.
• Coordinates IT service requests /help desk tickets for new installation, repair, and maintenance of all IT equipment and follows up with the requestor of origin to verify work order completion.
• Performs administrative timekeeper support functions for Staff that is responsible for WebTA data input; data verification; auditing; payroll processing; coordination for timely submissions; records maintenance; and coordination of password resets, including validating timecards (with the approval of Task Manager or another FPS supervisor), updating profiles, providing reports as requested.
• Processes, sorts and delivers incoming and outgoing priority and express mail, to appropriate staff members. In addition, prepares packages for courier or express service pick-up.
• Assists in coordinating SES level travel approval through the Assistant Director for Field Operations; prepares draft Travel Authorizations; and reviews expense reports for accuracy prior to management approval.
• Prepares and collects data for the development of employee Performance Work Plans, Individual Development Plans; and Performance Evaluations.
• Coordinates and disseminates instructor requirements to include venue locations and training materials/aids. Establishes and maintains functional filing systems.
• Receives documentation to monitor and track fund allocations and expenditures. Prepares monthly draft expense reports.
• Performs and compiles basic analysis of data and generates a variety of reports to upper management. Verifies timely submission and compiles data for recurring reports and deliverables.
• Initiates special reports, composes routine correspondence, and compiles statistical and budget information, providing communication with all levels of NPPD personnel to gather and convey information.
• Welcomes guests and customers by greeting them in person or on the telephone, and answers or directs inquiries. Independently completes research.
• Conducts numerous automated system searches to collect information with minimal information and forward data to higher-level agents or specialists.
• Maintains contact with investigative personnel concerning oral requests and dispatch reports. Checks defined criteria and…