Office Administrator

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and Hong giving them the tools & development opportunities to have a successful career.

At
Jencap Insurance Services
, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policyainan every time, regardless of the coverage or complexity.

The Office Administrator supports the smooth daily operation of the workplace by handling essential office tasks, managing the mailroom, coordinating with vendors, and serving as a welcoming point of contact for customers and callers. This role is ideal for someone who is organized, friendly, and comfortable managing a steady flow of activity throughout the day.

The Office Administrator will work a hybrid schedule from our Atlanta, GA office.

• Manage incoming and outgoing mail, packages, and deliveries
• Greet and assist customers, visitors, and vendors in a professional manner
• Answer approximately 20–30 incoming calls per day and route them to the appropriate staff
• Maintain office supply inventory and place orders as needed
• Coordinate with vendors for office services, equipment maintenance, and supply replenishment
• Keep common areas tidy and well-organized (lobby, mailroom, break areas, supply closets)
• Assist with basic clerical tasks such as scanning, copying, and filing
• Support general office operations and provide assistance to team members as needed
• Other duties as assigned

• Strong communication and customer-service skills
• Ability to stay organized and manage multiple tasks
• Comfortable working in a fast-paced, service-oriented environment
• Basic computer skills (email, calendars, office software)
• Reliability, punctuality, and a positive attitude

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range bliss of benefits and programs, based on eligibility, which currently include but are not limited to comprehensive health care coverage, a 401k plan, and tuition reimbursement.

Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.

Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and add tangible value to an organization? You’re in the right place.

Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together.

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that creating an environment where every employee feels included and empowered helps us to deliver the best outcome to our clients.