Billing Specialist

Join to apply for the Billing Specialist role at Troutman Pepper Locke LLP
. The Billing Specialist is responsible for preparing and reconciling client invoices, ensuring timely and accurate billing to meet client and firm standards.

• Edit prebills to adjust time, disbursements, and account transfers.
• Print, sort, and distribute prebills to billing attorneys; produce drafts and final invoices for attorney review.
• Maintain accurate client billing addresses and information.
• Enter billing exemptions and monitor approvals for write‑offs and monthly exemptions.
• Input alternate rates into the billing system accurately and efficiently.
• Generate billing statistics in Excel and provide data to attorneys and support staff.
• Communicate with attorneys to meet billing deadlines.
• Process, track, and resolve invoices through electronic and web‑based billing systems.
• Participate in monthly check‑in meetings with the billing manager to review Work in Progress updates and troubleshoot issues.
• Respond promptly to internal and external client inquiries; gather and provide necessary feedback.

• Clear written and oral communication with professionals and clients on billing issues.
• Outstanding customer and client service skills.
• Professional and positive representation of the department.
• Proficiency with Microsoft Word and Excel.
• Ability to work under pressure and balance competing priorities.
• Production of high‑volume, computerized document edits in a fast‑paced, deadline‑driven environment.
• Independent and collaborative work to promote efficient workflow processes.
• Strong interpersonal skills to partner with diverse groups within the firm and externally.
• Self‑management in hybrid and in‑office settings.

• College degree preferred; equivalent training, education, and experience may apply.
• Minimum of three (3) years of law‑firm billing experience.
• Prior Aderant/CMS experience is strongly preferred.

Equal Employment Opportunity:
Troutman Pepper Locke adheres to a policy of equal opportunity and makes all employment decisions without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status, or any other classification protected by law.

Compensation: $50,000.00 - $70,000.00 per year. Salary depends on position, location, education, training, and experience.

Reasonable accommodations may be made for individuals with disabilities. This position description does not constitute a written or implied contract of employment.

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