Receptionist - State Farm Agent Team Member
Listed on 2026-01-12
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
Full Time in Indianapolis, IN
** Grow Your Career with a Leader Who Invests in Your Success!**
At our agency, we believe that your growth and success matter. Led by Rick, a 36‑year industry veteran
, we are committed to providing a supportive, high‑energy work environment where you can thrive, develop new skills, and achieve your career goals
.
Rick’s journey with State Farm began in operations, where he gained invaluable experience before advancing into management roles and becoming an agent in 2000. Under his leadership, our team has earned multiple State Farm awards while actively serving the community. We value work‑life balance, teamwork, and professional growth.
Position OverviewWe are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. The role is highly organized, detail‑oriented, and focused on creating a positive and productive workplace. This role offers ample opportunity to learn and grow within the insurance industry.
RESPONSIBILITIES- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers' needs.
- Support the team with various administrative tasks and projects.
- Previous experience in a receptionist or customer service role.
- Strong communication and interpersonal skills.
- Excellent organization and multitasking abilities.
- Comfortable engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
$16.00 - $20.00 per hour
BENEFITS- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
State Farm is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.
Apply NowState Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighborsMake a difference in your community every day. Gain confidence and grow your dream career while earning unmatched benefits and rewards.
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