Accounts Payable Specialist II

Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Accounts Payable Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Utility Accounts Payable Specialist is responsible for managing high‑volume utility billing, payment processing, vendor coordination, and exception resolution for CAI and CCI business operations. This role ensures timely and accurate processing of utility invoices, service fees, and special handling payments while supporting operational continuity, vendor compliance, and internal stakeholders. The position requires strong attention to detail, effective communication skills, and the ability to manage multiple work streams in a fast‑paced environment.

This is an ONSITE (in office) role
- Key Responsibilities

Utility Billing & Payment Processing

* Process all CAI and CCI utility invoices and inquiries, ensuring accuracy, completeness, and compliance with internal policies

* Set up and maintain autodraft functionality for utility accounts to ensure timely payments

* Research and resolve utility billing discrepancies, exceptions, and past‑due balances

* Process new utility account setups and coordinate service activations

* Handle CCI and CEI service fee processing

Vendor & Account Management

* Research utility vendors and utility account details to support accurate billing and payment

* Monitor outstanding balances and process Accounts Payable rush checks for vendors with large or critical balances

* Perform special handling check processing for CAI and Manheim vendors

* Support Engie uploads for CAI utilities during backup coverage (e.g., PTO situations)

Exception Handling & Issue Resolution

* Process and resolve CAI and CCI utility exceptions and returned items

* Monitor the Engie inbox for CAI/CCI‑related issues and take appropriate corrective action

* Review office mail, returned checks, and utility‑related correspondence

* Research and respond to internal and external inquiries related to CAI, CCI, and Engie utility questions

Reporting & Monitoring

* Run weekly Engie reports to identify late and past‑due utility accounts across all CAI locations

* Track daily operational activity including tickets worked, emails processed, and payment transactions

* Support continuous improvement by identifying trends, risks, and process gaps

Communication & Collaboration

* Participate in team meetings and cross‑functional discussions

* Collaborate with internal teams to resolve utility issues, prevent service interruptions, and improve processes

* Provide timely follow‑up and clear communication to stakeholders regarding account status and issue resolution

QUALIFICATIONS:

Minimum
- * High School Diploma/GED and 3 years' experience in a related field

* OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;

* OR 5 years' experience in a related field

* Experience processing high‑volume invoices and payments

* Strong analytical and problem‑solving skills

* Ability to manage multiple priorities and meet deadlines

* Proficiency with email communication and financial systems

* High attention to detail and accuracy

Preferred
- * Experience with utility billing platforms (e.g., Engie or similar systems)

* Experience supporting multiple business units or locations

* Knowledge of utility account setup, service fees, and exception handling

* Prior experience with rush payments and vendor escalations

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free…