Client Account Specialist

Fisher Phillips, a premier international labor and employment law firm, is seeking a highly skilled and experienced Client Account Specialist to join our team. In this essential role, you will contribute to the seamless operation of our services, providing crucial support to our department in delivering exceptional client service and maintaining our commitment to excellence.

• Review aged A/R and communicate with billing attorneys, billing specialist and clients as approved by the billing attorney to ensure timely collections of A/R.
• Proactively manage problematic A/R and work with the collections team, billing attorney and billing specialist to resolve and ensure timely collections of A/R.
• Consistently update the collections database with the status of collection efforts.
• Create clear and concise spreadsheets outlining billing, payments and outstanding invoices to facilitate payment of outstanding invoices.
• Assist billing department with projects and other duties assigned by the Director of Billing & Collections.

• Bachelor's Degree.
• 2 + years experience working in a law firm as an A/R professional.
• 2 + years experience with A/R success in facilitating payment of outstanding invoices.
• Intermediate or advanced knowledge of Excel and ability to create and maintain spreadsheets.
• Intermediate to advanced knowledge of collection software.
• Knowledge of the firm's business process and business operations.

Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA).

The hourly rate range for this position is $33.25 - $40.25. Actual base pay within this range will be determined by several components, including but not limited to, location, relevant experience, internal equity, skills, qualifications, and other job‑related factors permitted by law.

At Fisher Phillips, we recognize that exceptional talent is the foundation of our success, enabling us to deliver outstanding service to both our internal and external clients. Joining our team means collaborating in a professional yet dynamic environment that leverages cutting‑edge technology. Our leadership is committed to fostering your professional growth and providing opportunities to challenge yourself in meaningful ways.

We believe in rewarding talent with more than just a competitive salary. Our comprehensive benefits package includes health, dental, and vision insurance, a 401(k) with profit sharing, generous paid time off, and holidays.

Your well-being is our priority. We offer 24/7 telehealth services, a variety of wellness programs, and additional optional benefits designed to support your unique lifestyle. At Fisher Phillips, you’ll find a workplace that values your health, happiness, and continued professional development.

Fisher Phillips is committed to providing equal employment opportunities to all employees and applicants, regardless of race, ethnicity, religion, sex (including related medical conditions), gender, sexual orientation, national origin, citizenship status, veteran status, marital status, pregnancy, age, disability, or any other protected status, in compliance with all applicable laws. The statements in this position description are not necessarily all-inclusive. Additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Relocation costs are not covered. We are only accepting direct applicants; third‑party recruiters or agencies will not be considered. No phone inquiries, please.

As part of our initial screening process, we may use an AI tool to compare the skills and job titles from your resume with the job description, using machine learning or artificial intelligence based on their contextual meaning and relevancy. This is NOT an automated employment decision tool (‘AEDT’) and will not be used to make selection decisions. It is only used (occasionally) in addition to manual screening.

If you are a resident of New York City and would like to request an alternative evaluation process or reasonable accommodation, please email staff