Billing Coordinator- National Accounts

Billing Coordinator – National Accounts

TK Elevator is seeking a Billing Coordinator – National Accounts in Atlanta, GA
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• Responsible for producing monthly maintenance invoices to the customer and billing extra and repair invoices where applicable.
• Ensure all invoicing is correct to customer and follow up on past‑due accounts.
• Maintain masters and perform administrative tasks for National Accounts.
• Send monthly, quarterly, and annual maintenance invoices to customers.
• Check service and repair bills for accuracy before sending to customer.
• Prepare new service/repair bills if inaccuracies are found.
• Process refund requests for customers who have cancelled accounts but still have a credit balance.
• Follow up with customers on cancelled contracts to ensure all valid bills are paid.
• Process credits to service and repair accounts when customers are charged incorrectly.
• Reconcile accounts.
• Provide monthly updates on National Aging.
• Work with National Account Sales team to handle customer issues.
• Log new/cancelled locations on the master and invoice upon receipt.
• Collaborate with National Admin to ensure all contract changes are completed timely for special price lists, billing exceptions, and maintenance pricing.

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field strongly preferred; high school diploma or GED required.
• Basic knowledge of GAAP standard accounting policies and procedures.
• Proficient to advanced Excel skills, including complex spreadsheet navigation.
• Basic Word‑processing skills.
• Ability to analyze and solve problems.
• Knowledge of accounts receivable procedures and practices.
• Ability to reconcile and research in a timely manner.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Provided all eligibility requirements are met, employees will receive the following:

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company‑paid short‑ and long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match (dollar‑for‑dollar match up to 5% of pay)

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment)

To apply, click the Apply Now button. For any additional questions or job‑specific requests, email El and include the Job Requisition Number as a reference.

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