Master's Level Clinical Specialist, Athol

Master's Level Clinical Specialist, Athol

Join to apply for the Master's Level Clinical Specialist, Athol role at Clinical & Support Options, Inc.

CSO is looking for a Master's Level Clinical Specialist to join our team. This position will provide behavioral health services including consultation, support, assessment, intervention, and discharge planning to individuals and families in the Emergency Department, community mobile, or CSO Crisis site. The role fulfills the CSO contract requirements with Hospital, covers mobile assessments in the Athol community and, as needed, the greater Gardner area.

The Supervisor represents CSO in providing clinical services and advocates for the behavioral health needs of clients.

Hours are 2–10 p.m. Starting salary range is $66,000–$75,000 per year.

• Provide intake, psychiatric assessment services, and appropriate dispositions for clients experiencing a mental health emergency in the Emergency Department, mobile location, or CSO Crisis site
• Assist patients/families through coordination of referrals and resource linkage to maximize treatment in the least restrictive setting
• Provide required documentation to the Emergency Department for client medical records
• Complete CSO documentation
• Seek external information to supplement clinical assessments, including contacting providers, family, friends, and significant supports of the individual being evaluated
• Request expert consultations with supervisors, psychiatrists, hospital staff and CSO staff available for specialized consultation
• Facilitate admissions to local inpatient psychiatric hospitals following established procedures
• Complete all initial and ongoing credentialing requirements for hospitals where services will be provided, including required vaccinations, tox screens, and safety/health education competencies
• Maintain established CSO and hospital policies and procedures, objectives, confidentiality, quality improvement program, safety, infection control, compliance and environmental standards

• Clinical Master's degree (required)
• Clinical license (preferred; must be license‑eligible)
• Experience treating individuals with mental illness in outpatient, residential, crisis intervention, or psychiatric inpatient settings
• Valid driver's license and reliable transportation
• Bilingual candidates are strongly encouraged to apply

• Positive – maintaining resiliency and focusing on solutions
• Respectful – collaborating and effectively communicating
• Insightful – demonstrating self‑awareness and effective prioritization
• Conscientious – taking accountability and applying feedback

Competitive salaries, full health and dental coverage, free CEUs for in‑house training, ample paid time off, a 403(b) retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we are dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi‑disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations.

At CSO, you’ll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a “Healthcare Industry Top Workplace” in 2023, 2024 and 2025. We are the fastest‑growing Behavioral Health agency in Western Massachusetts. CSO consistently receives high marks on its internal employee satisfaction survey; over 90 % of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers training in Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.

EOE/AA #INDALL1