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Shift leader, Retail

Job in Athens, Athens County, Ohio, 45701, USA
Listing for: Insomnia Cookies
Full Time position
Listed on 2026-02-07
Job specializations:
  • Retail
Job Description & How to Apply Below

As a Shift Leader at our Athens store located at 27 N Court St, Athens OH 4571
, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should include building orders, suggestive selling, baking, and interacting with customers. It will also mean taking pride in knowing that your leadership as an Insomniac contributes to a productive and enjoyable night for your store!

Benefits include:

  • Paid vacation and sick time off
  • Pet insurance for your furry loved ones
  • Job stability with a rapidly growing and reputable company
  • Achievable growth and promotion opportunities
  • A fun, exciting team environment
WHAT WILL I DO AS A SHIFT LEADER?
  • Provide exceptional customer service and quality products to all guests during their visit
  • Support store leadership by maintaining operations during your shift, communicating relevant information, monitoring production efficiency, ensuring team adherence to standards, and assisting in training and coaching team members
  • Maintain a safe, clean environment for guests and staff, following safe food handling practices
  • Manage cash handling and deposits
DESIRED SKILLS/

EXPERIENCE:
  • At least 1 year of experience in a customer service-focused role
  • Experience with Point of Sale systems
  • Excellent communication, time management, and interpersonal skills
  • Detail-oriented and results-driven
  • Ability to lead by example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older
About us:

Our goal is to help all candidates find great careers. Your information is secure and confidential.

We encourage you to apply directly at the employer’s website for this position.

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