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Customer Service Systems & Resource Optimization Lead

Job in Athens, Athens County, Ohio, 45701, USA
Listing for: Ortho Clinical Diagnostics
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 110000 - 150000 USD Yearly USD 110000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading diagnostics company in Ohio is seeking a Sr. Manager of Customer Service, responsible for operational excellence and team leadership. You will develop scalable processes and ensure exceptional customer experiences. The ideal candidate holds a Bachelor's degree and has over 5 years of experience in customer service or operations. This role requires strong leadership skills, project management capabilities, and critical thinking.

Competitive salary of $110,000 to $150,000 with a comprehensive benefits package offered.
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