Water Service Technician​/On Call

About National Water Services

In 1991, we embarked on a quest to provide the best drinking water possible. The response to our first Fresh Pure® Waters system was overwhelming. Today, our waters are sold in the finest natural and organic food stores and co-ops in the United States and Canada. At National Water Services, we share your commitment to quality, sustainability, wellness, and the environment.

• We are seeking a dedicated and reliable Service Technician to join our team in Athens, GA. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

• Establish positive relationships with customers and store management through effective communication and service delivery.
• Demonstrate exceptional customer service skills to ensure a satisfying experience for clients.
• Conduct proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employ troubleshooting skills to read and report pressure gauges, flow meters, and detect leaks. Use multi-meters and conduct water sampling tests.
• Repair needs including fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Be available for occasional emergency service calls, including during regular or off‑business hours, and provide on‑site service within 24‑48 hours or sooner for urgent situations.
• Ensure timely completion and submission of all required paperwork for payment processing.

• Knowledge of plumbing, electrical and mechanical equipment.
• Professionalism with excellent time management skills, working independently and responsibly.
• Possess a smartphone and proficiency in using email for communication and reporting.
• Physical capability to bend, squat and, if needed, climb stairs or ladders.
• Effective communication in English.
• Provide own transportation and tools for on‑site visits.

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency:
  On Call, as needed.
• Employment Type:
  
  1099 Independent Contractor position, offering no benefits.

• Interviews will be conducted via Microsoft Teams video conferencing platform.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.
• Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!