Retail Team Manager GA, Athens

Join to apply for the Retail Team Manager - (GA, Athens) role at Five Star Breaktime Solutions
.

1 week ago – Be among the first 25 applicants.

Retail Team Manager - (GA, Athens) - GA, Athens

At Five Star Breaktime Solutions, the Retail Team Manager will be responsible for ensuring customer satisfaction by maintaining customer relationships, and resolving issues while also supervising Route Team Leaders and Retail Route Merch late merchants to guarantee effective and efficient operations.

• Manage retail vending and market route operations for assigned client locations.
• Responsible for all interviewing, hiring, and training & development of retail employees as well as planning and assigning responsibilities to Merchandisers.
• Manages time off of Merchandisers to ensure efficiency of operation for service obligations.
• Addressing and resolving customer complaints per company guidelines.
• Directly responsible for the execution and compliance of all planograms, promotions, new and conversion market installations.

• Business client visitations to maintain good relations and respond to customer needs with the utmost sense of urgency and professionalism.
• Support sales activities to include: client presentations, grand opening events, trade shows, proforma development, and retail space design.
• Coordinates/executes retail installations, merchandising, and promotional activities in a professional and timely manner in new and existing accounts; performs retail location inspections and inventory audits to ensure company standards are met.
• Reviews financial reports daily/weekly to ensure client satisfaction, data integrity, targeted spoilage rates, accuracy of retail sales collections and control labor costs; ensures quality, cleanliness, merchandising, plan‑ogram compliance, customer service and company policies and programs are maintained.
• Maintain the retail operating system within accordance of program standards. Utilizes reports to determine proper replenishment, merchandising, and inventory level in established retail locations.
• Collaborates with other Retail Team Managers to ensure maximum route efficiency and customer service and shared resources as available or needed.
• Able to perform all job duties assigned to merchandise specialists and warehouse personnel in support of retail operations. Stays current and abides by all parts of collective bargaining agreements, where applicable.
edo
• Schedules regular meetings with merchandise service and attendant personnel, and fosters open lines of communication with direct reports; confers with other retail managers to coordinate activities of the operation and attend regular staff meetings to keep informed and updated about current developments related to our company.
• Individual must ensure the proper handling of perishable foods, inventory controls in the retail locations, pre‑kit warehouse and trucks; as well as analyzing financial reports to determine profitability and opportunities to increase revenue with proper merchandising, product introduction, and promotional activities.
• Ensures a safe working environment and communicates company safety policies and goals to employees; secures necessary vehicles for retail service personnel and ensures proper maintenance of fleet vehicles;
  
  DWORK
  • Oversight all aspects of building maintenance including repairs, housekeeping, and security.
• Individual will notify a member of Senior Management of any information that would be beneficial in account retention or any actions that may jeopardize the business.

• Bachelor’s degree (B.A.) from a four‑year college or university; or two years related experience and/or training; or equivalent combination of education and experience are required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; be able to write reports and business correspondence and to effectively present information and respond to questions from managers, clients, customers, and the general public. Individual must(Component) have strong interaction skills and the ability to…