Visitor Services Assistant Director

Posting Information

Posting Number: S14737P

Working Title: Visitor Services Assistant Director

Department: PSO-State Botanic Garden of GA

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and the state’s flagship university. The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

College/Unit/Department website: botgarden.uga.edu/

Posting Type: External

Retirement Plan: TRS or ORP

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: 40 hours a week;
Monday to Friday with rotating Saturday Duty once a month.

Advertised Salary: Commensurate with Experience

Posting Date: 02/19/2026

Open until filled: Yes

Proposed Starting Date: 03/23/2026

Location of Vacancy: Athens Area

EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, veteran status, or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).

USG Core Values Statement: The University System of Georgia emphasizes Integrity, Excellence, Accountability, and Respect. Details on the USG Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and at the USG policy manual online. Additional information on Freedom of Expression is available at the policy links provided.

Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For more information, visit the UGA Credit Background Check website.

Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation, including criminal background check and verification of credentials, along with any applicable pre-employment checks. A pre-employment drug test may be required for high-risk positions. Details are available on the UGA Background Check website.

Minimum Qualifications: Bachelor’s degree in a related field or equivalent and 5 years of professional experience

Oversee and manage Visitor Services, including rental venues, rental implementation, and volunteer programs at the State Botanical Garden of Georgia. Duties include coordinating scheduling, contracting, and business aspects of rentals and visitor services; supervising volunteer programs and visitor services staff (Visitor Services Manager and related roles); collaborating with the Special Events Manager on rental and event planning; working with the Assistant Director of Operations to ensure safety, maintenance, cleaning, and AV needs;

coordinating with the Communication Manager on marketing the 8 SBG rental venues; tracking rental contracts, payments, and deposit returns with the finance team; developing and presenting budgeting and projections to meet strategic objectives. Reports to the Associate Director of Administration and Visitor Services.

• Managing budgets, venue logistics, and contracting rentals.
• Basic knowledge of venue, rental, and volunteer programs.
• Improving rental and volunteer experiences.
• Training skills to increase staff’s ability to provide excellent customer service.
• Detail-oriented.
• Able to create…