Maintenance Supervisor

About The Company
We are a leading student housing management company, creating exceptional communities where residents thrive and team members grow. Join a supportive, results-driven team and take your career to the next level.

If you're organized, hands-on, and ready to lead a maintenance team at a vibrant student housing community, we encourage you to apply today.

Job Purpose:
The Maintenance Supervisor ensures the physical integrity of the community, oversees maintenance staff, and manages work orders, make-ready units, and ongoing property projects to deliver an exceptional resident experience.

Qualifications & Requirements

• HVAC certification required; working knowledge of electrical, plumbing, HVAC, and general construction
• 2-3 years hands-on maintenance experience, including installation, repair, and troubleshooting of building systems
• Experience managing: work order prioritization, vendor coordination, maintenance budgets, inventory control, on-call scheduling, preventive maintenance schedules, and maintaining curb appeal
• Ability to lead, train, and coach staff, while also working effectively as part of a team
• Strong customer service, communication, and problem-solving skills
• Organized, detail-oriented, and able to prioritize multiple tasks under pressure
• Professional demeanor with ability to maintain confidentiality and follow procedures
• Physical ability to lift heavy loads, climb ladders, and perform work in varying conditions (townhomes are 3 floors)
• Ability to work weekends, overtime, and on-call as required (Turn July-Aug mandatory)
• Basic computer skills for maintenance tracking, system access, and reporting

Primary Duties and Responsibilities:

• Providing excellent service to residents, guests, employees, and contractors
• Overseeing and training all maintenance staff to ensure coverage and consistent standards
• Scheduling and completing work orders, ensuring timely response (24-hour policy)
• Maintaining community cleanliness and upkeep of common areas, grounds, and amenities
• Monitoring maintenance shop, inventory, and supplies within budget
• Coordinating vendor work and reviewing work for quality
• Ensuring compliance with OSHA, EPA, and other government regulations
• Maintaining operations and response plans for emergencies including asbestos, lead, and mold

Daily/Weekly Responsibilities:

• Meet with Community Manager daily to review maintenance issues, make-ready status, and staffing needs
• Inspect common areas, grounds, breezeways, and parking lots for cleanliness and safety
• Schedule and assign work orders, make-ready tasks, and move-outs/move-ins
• Update make-ready boards and track status in CSR
• Oversee key log and ensure accountability for all keys
• Provide on-call coverage and weekend maintenance support
• Maintain logs (MSDS/OSHA/EPA), CSR, and preventive maintenance schedules
• Monitor pool, irrigation, trash compactor, and breezeway standards
• Review staff uniforms, shop cleanliness, and tools inventory

Monthly/Quarterly Responsibilities:

• Walk property for car checks, safety hazards, and landscaping inspections
• Conduct monthly property inspections with Community Manager; recommend improvements and cost-saving initiatives
• Maintain equipment inventory and track warranties for appliances and HVAC
• Oversee training and certifications of maintenance staff
• Inspect units quarterly for HVAC filters, mold, and overall condition
• Maintain emergency vendor list and coordinate critical vendor responses

Turn Responsbilities:

• Coordinate vendor work and schedules for make-ready units
• Conduct pre- and post-move inspections and document issues for follow-up
• Review move-in forms within 15 days to ensure all maintenance concerns addressed
• Assist with unit punch lists and resident/vendor communication

Education/Experience:

Associate degree or equivalent technical training, or 2-3 years related experience

Hands-on maintenance experience in student housing preferred

Budget & Staff responsibilities:

• Administer and monitor budget; make expenditure decisions as approved
• Hire, discipline, promote, and evaluate maintenance staff (1-10 employees)
• Assign and delegate work; provide formal training and instructions

Working Environment & Physical Demands:

• Office, outdoors, mechanical facility, changing weather, toxic chemicals, loud machinery, above-ground work, confined spaces
• Physical activity includes walking, standing, lifting, climbing, reaching, stooping, kneeling, and communication with residents and staff
• Travel outside property as needed

Join University Partners and take the lead in shaping an exceptional student housing community.
If you're hands-on, organized, and ready to grow your career, we want to hear from you-apply today!