IT Support Technician
Listed on 2026-01-20
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IT/Tech
IT Support, Technical Support
Posting Details
Posting Details
Posting Number S14601P Working Title IT Support Technician Department VPSA-VP for Student Affairs About the University of GeorgiaChartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
the College/Unit/Department College/Unit/Department website Posting Type External Retirement Plan TRS
Employment Type
Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Monday thru Friday 8am-5pm
Advertised Salary $47,000 Posting Date 02/16/2026 Open until filled Yes Closing Date Proposed Starting Date 01/12/2026 Special Instructions to ApplicantsWe are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.
Location of Vacancy Athens Area EEO Policy StatementThe University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).
USG Core Values StatementThe University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https:///C2653.
Position Information
Classification Title IT Support Technician II FLSA Non-Exempt FTE 1.00Minimum Qualifications
High school diploma or equivalent and 2 years of related experience
Preferred Qualifications Position SummaryReporting to the IT Lead, the IT Support Technician provides critical technical and operational support for Tate Student Center and Memorial Hall. The primary responsibility of this position is to assist with providing technical support to end users by troubleshooting and resolving urgent technical issues, responding to support tickets in a timely manner, and escalating complex problems to higher-level technical staff when necessary.
This position also installs and configures computer hardware, repairs software, and runs diagnostic programs to ensure optimal system performance. The IT Support Technician maintains accurate documentation on service repairs and provides training to staff as needed.
- Ability to actively listen and clearly communicate technical issues both verbally and in writing
- Ability to work independently, multitask and prioritize.
- Ability to estimate work and meet deadlines
- Ability to establish and maintain effective working relationships with others in a team environment
- Ability to provide client…
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