Service Training Manager
Listed on 2026-01-21
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Education / Teaching
Posting Details
Posting Details
Posting Number S14509P Working Title Service Training Manager Department PSO-Cont Ed-Aux-Food Services About the University of GeorgiaChartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.
The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
the College/Unit/Department College/Unit/Department website Posting Type External Retirement Plan TRS or ORP
Employment Type
Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
This position offers a 40 hour work week.
Hours and schedule may vary and will include evenings and weekends.
Communication about this position will be handled through email. Please check your email for information and interview requests.
Location of Vacancy Athens Area EEO Policy StatementThe University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb).
USG Core Values StatementThe University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https:///C2653.
Position Information
Classification Title Food Service Professional I FLSA Exempt FTE 1.00Minimum Qualifications
Bachelor's degree in a related field or equivalent
Preferred Qualifications Position SummaryThe Service Training Manager plays a pivotal role in cultivating a culture of excellence within the Food & Beverage (F&B) Division at the Georgia Center for Continuing Education & Hotel. This position is responsible for designing, implementing, and continuously improving onboarding and training programs that enhance the performance and professionalism of full-time, temporary, and student F&B staff. Working closely with Human Resources and F&B leadership, the Service Training Manager ensures that all team members are equipped with the skills and knowledge necessary to deliver exceptional guest experiences.
Key responsibilities include managing the onboarding process, developing hands-on training modules, and maintaining consistent service standards across all F&B departments. The role also oversees the placement and supervision of HFIM interns, ensuring they gain comprehensive exposure to various service areas. Additionally, the Service Training Manager provides operational support during peak periods and contributes to strategic initiatives that align training efforts with broader business goals.
- Bachelor's degree in a related field or equivalent.
- Ability to multitask and prioritize accordingly.
- Strong skills with Microsoft Word and Excel.
- Ability to communicate effectively.
- Critical thinking skills and effective problem-solving skills.
- Ability to work in a team environment.
- Excellent work standards exhibiting accuracy and timeliness.
- Strong customer service skills.
- Strong interpersonal communication skills.
- Provide confidentiality and security related to sensitive information.
- Ability to learn new software.
- Ability to manage time, meet deadlines, and adapt to on-going changes within the Food & Beverage Division.
- Fast paced environment with…
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