Student Services Coordinator

Student Services Coordinator

Posting Number: S14200P
• Department:
Terry-Ugrad Stdnt Srvcs & Corp
•

Location:

Athens Area

The Student Services Coordinator reports to the Assistant Director of Corporate Engagement and plays a vital role on the Undergraduate Student Services (USS) team, supporting student success initiatives within the Terry College of Business. This position is responsible for delivering high-quality, personalized customer service to a wide range of constituents.

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://(Use the "Apply for this Job" box below).). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report.

The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full‑time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https:// Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

TTPIC Program Management (45%)

• Design, implement, and evaluate program components that support student success and contribute to program growth and impact.
• Coordinate all scheduling and logistics for program activities, ensuring timely communication with peer coaches and student participants.
• Develop and maintain marketing and promotional materials to support program visibility and engagement.
• Oversee meeting space reservations and coaching material logistics in collaboration with USS Office Manager, Terry Facilities, and Terry OIT.
• Monitor and track peer coach activity, maintaining accurate data and documentation.
• Create and update selection criteria, onboarding processes, and training materials for peer coaches.
• Curate and organize career-related resources to enhance accessibility for coaches and students.
• Maintain and regularly update the program’s webpage on the college website.
• Support the Assistant Director of Corporate Engagement in program assessment and continuous improvement initiatives.
• Conduct research on best practices from peer and aspirant business schools to inform program development and innovation.

Business Learning Community Tour Scheduling and Management (35%)

• Maintain and regularly update the digital tour request form and related information on the college website.
• Coordinate all scheduling and logistical aspects of BLC tours, ensuring clear communication with ambassadors, guests, the Terry Dean’s Office, development officers, and UGA officials.
• Communicate VIP and group tour requests to the Assistant Director of Corporate Engagement to identify collaborative partners, develop customized tour plans, and assign appropriate ambassador tour guides.
• Notify the Terry Undergraduate Programs Office of tour information folder needs in advance to ensure timely preparation and delivery.
• Oversee daily tour operations, delivering high‑touch service to all guests and monitoring changes,…