Student Services Coordinator

Student Services Coordinator

Posting Number: S14200P

Working Title:

Student Services Coordinator

Department:
Terry-Ugrad Stdnt Srvcs & Corp

Posting Type:
External Retirement Plan
TRS

Employment Type:

Employee Benefits Eligibility Benefits
Eligible:
Full/Part time
Full Time

Work Schedule:

Monday through Friday 8:00 am – 5:00 pm

Advertised Salary: $41,000 + commensurate with experience

Posting Date: 09/29/2025
Open until filled:
Yes
Closing Date:
Proposed Starting Date 10/26/2025

Location of Vacancy:
Athens Area

Title:

Student Services Assistant I

FLSA:
Non‑Exempt

FTE: 1.00

High school diploma or equivalent

The Student Services Coordinator reports to the Assistant Director of Corporate Engagement and plays a vital role on the Undergraduate Student Services (USS) team, supporting student success initiatives within the Terry College of Business. This position is responsible for delivering high‑quality, personalized customer service to a wide range of constituents. Key responsibilities include serving as the program manager for the Terry Peer Interview Coaching (TPIC) initiative, overseeing all aspects of its daily operations.

The coordinator also manages the scheduling, coordination, and execution of Business Learning Community (BLC) tours for prospective undergraduate students, their families, and distinguished visitors.

This role requires strong systems and data management skills, as well as the ability to analyze and improve operational processes essential to program success. The ideal candidate will be a self‑starter capable of working independently, building effective relationships with internal and external stakeholders, identifying needs, solving problems proactively, and making informed decisions to support team and organizational goals.

• Design, implement, and evaluate program components that support student success and contribute to program growth and impact
• Coordinate all scheduling and logistics for program activities, ensuring timely communication with peer coaches and student participants
• Develop and maintain marketing and promotional materials to support program visibility and engagement
• Oversee meeting space reservations and coaching material logistics in collaboration with the USS Office Manager (for supplies), Terry Facilities (for room scheduling), and Terry OIT (for technical support)
• Monitor and track peer coach activity, maintaining accurate data and documentation
• Create and update selection criteria, onboarding processes, and training materials for peer coaches
• Curate and organize career‑related resources to enhance accessibility for coaches and students
• Maintain and regularly update the program’s webpage on the college website
• Support the Assistant Director of Corporate Engagement in program assessment and continuous improvement initiatives
• Conduct research on best practices from peer and aspirant business schools to inform program development and innovation

• Maintain and regularly update the digital tour request form and related information on the college website
• Coordinate all scheduling and logistical aspects of BLC tours, ensuring clear communication with ambassadors, guests, the Terry Dean’s Office, development officers, and UGA officials as needed
• Communicate VIP and group tour requests to the Assistant Director of Corporate Engagement to identify collaborative partners, develop customized tour plans, and assign appropriate ambassador tour guides
• Notify the Terry Undergraduate Programs Office of tour information folder needs in advance to ensure timely preparation and delivery
• Oversee daily tour operations, delivering high‑touch service to all guests and monitoring changes, cancellations, or adjustments to ambassador assignments
• Manage and track tour‑related data, maintaining accurate records for reporting and assessment purposes

• Support internship and full‑time recruiting efforts
• Maintain and promote internship and full‑time opportunity listings
• Assist with room reservations
• Perform data management,…