Reconstruction Coordinator

Job Title: Reconstruction Coordinator
Company: Ser Clean
Location: Athens, GA
Position Type: Full-Time

Ser Clean is seeking a motivated and organized Reconstruction Administrator to join our team in Athens, GA. The ideal candidate will play a crucial role in supporting our reconstruction and restoration projects. The Reconstruction Administrator will be responsible for a range of tasks, including following up on supplement approvals, managing the Supplement Status report, handling construction-related emails, tracking referrals to 3rd parties and ensuring efficient record-keeping.

• Review and Clear Construction Emails:
  Regularly review and clear construction-related emails, ensuring all relevant information is appropriately recorded.
• Answer Phones When Needed:
  Assist in answering phones and providing support as required, ensuring a high level of customer service.
• Xactimate Level 1 Certification:
  Obtain Xactimate Level 1 certification within 90 days of employment to effectively work with Xactimate software.
• Assessment Site Visit:
  Conduct assessment site visits at 60 days of employment to gain a better understanding of the field operations.
• Review "Drop List":
  Review and follow up on unscheduled assessment appointments as per the "drop list" to maximize efficiency.
• Prescreen Scheduled Assessments:
  Pre-screen scheduled assessments to ensure that they meet the necessary requirements, preventing unnecessary expenditure of resources on small projects.
• Assist with Scheduling Assessments:
  Collaborate with the team to schedule assessments or initial walk-throughs, ensuring proper coordination and allocation of resources.
• Supplement Status Report:
  Maintain and update the Supplement Status report to keep all stakeholders informed of the progress of supplement requests.

Xactimate Level 1 certification or the ability to obtain it within 90 days of employment.
Strong organizational skills and attention to detail.
Demonstrated ability to consistently follow through on tasks and projects, exhibiting a high level of persistence and commitment to achieving goals.
Excellent communication and customer service skills.
Ability to adapt to a fast-paced work environment.
Proficiency in using standard office software and tools.
Prior experience in a similar role within the restoration or construction industry is a preferred.

• Company paid Health Insurance for the Employee
• Buy-up plans are available
• Dependents/Spouses can be added for additional cost
• HSA/FSA is available with certain plans
• Vision and Dental insurance (2 dental plans to choose from!)
• Company paid Long/Short term Disability
• Company Paid Life Insurance
• 401k with company matching (vested)
• Ancillary Benefits (Hospital, Critical Illness, Accident)
• Paid time off and Holidays
• All tools and supplies are provided
• Bonus Potential
• Advancement Potential

Ser Clean is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.