Veterinary Receptionist - Eastside Animal Hospital - AL

Overview

At Eastside Animal Hospital in Athens, AL, you join a practice deeply committed to treating every small animal patient like our own. Our history since 2010 reflects community trust, reflected by our high rating and respect for our work. We aim to provide compassionate, high-quality medicine to the Athens community and value a supportive, collaborative environment for every team member. Eastside Animal Hospital is a full-service practice offering comprehensive small animal care, including wellness and prevention programs, diagnostic testing, advanced medical care, surgical procedures, and urgent care capabilities.

Located in Athens, Alabama, you will practice in a welcoming local environment with a supportive team and opportunities for professional growth.

As part of Mission Pet Health, candidates are invited to complete a short online assessment during the hiring process. If you are considered for the position, you will receive an email from a Mission Pet Health recruiter with a link to complete the assessment. Please check your spam or junk folder, as messages can be filtered.

• Be the Director of First Impressions:
  You will manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects compassionate care.
• Ensure Seamless Care Coordination:
  You will maintain accurate medical records, manage appointment schedules, and handle financial transactions to keep the hospital running smoothly.
• Advocate for Pet Health:
  You will partner in pet wellness, educating clients on preventative care and hospital services to ensure every pet receives the best care possible.
• Embody Compassion and Empathy:
  You will be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you gain the stability of a local practice backed by the resources of a larger network. The focus is on investing in you so you can focus on what you love. Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on role and hours worked.

Benefits include:

• Competitive Compensation:
  An hourly rate or salary based on experience and role.
• Health & Wellbeing:
  Medical, Dental, and Vision insurance, plus access to an Employee Assistance Program (EAP).
• Financial Security: 401k retirement options and life and disability coverage.
• Commitment to Growth:
  Career development opportunities, including educational assistance for qualified teammates in AVMA-accredited veterinary technician programs.
• The Power of a Network:
  Access to a nationwide community of over 20,000 veterinary professionals.
• Valuable Perks:
  Discounted veterinary care for your own pets, an online discount platform, and 24/7 telehealth access through Teladoc.

About Mission Pet Health Mission Pet Health was founded by veterinarians to support local practices with clinical autonomy, collaboration, and medical excellence. The organization supports over 850 hospital teams to focus on medicine, patients, and team culture. Learn more at  The WAG values are Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led and committed to being the best place to work in veterinary medicine.

We are recognized as a 2025 "Most Loved Workplace."

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.