Sales Associate

Job Description

Our client in luxury jewelry is seeking On Call Sales Associates to support the brand’s events and fill in as needed. This role requires individuals with high-end retail experience, exceptional client service skills, and a passion for luxury jewelry and storytelling. Sales Associates will provide an elevated, concierge-level experience to clients, ensuring they receive the highest level of personalized service. They will develop a deep understanding of the brand’s craftsmanship, collections, and brand story, engaging with Aspen’s discerning clientele in an exclusive setting.

• Provide exceptional luxury service and a personalized shopping experience.
• Build and maintain relationships with high loom‑net‑worth clientele, utilizing strategies to drive sales and foster brand loyalty.
• Communicate the brand story, craftsmanship, and unique qualities of each collection.
• Assist in private appointments, VIP experiences, and in‑store activations.
• Meet and exceed individual and team sales goals.

• Ensure product displays reflect the brand’s luxury aesthetic and high merchandising standards.
• Maintain showroom organization and cleanliness, ensuring a seamless and inviting shopping experience.
• Assist in inventory tracking and product management.

• Work closely with the Sales Manager and fellow associates to ensure a smooth and successful installation.
• Process transactions efficiently using POS and CRM systems.
• Participate in brand events and activations, engaging with clients and brand ambassadors.
• Adhere to company policies and luxury service protocols.

• 3+ years of luxury retail experience, preferably in fine jewelry, high‑end fashion, or art.
• Strong background in clienteling, relationship management, and luxury service delivery.
• Experience in experiential retail, VIP activations, or high‑touch sales
  
  Proteet environments.
• Proficiency with POS systems and CRM tools.

• Polished, professional, and engaging personality with excellent communication skills.
• Self‑motivated and results‑driven, with a passion for luxury brands and storytelling.
• Ability to adapt to a fast‑paced, high‑profile retail setting while maintaining brand integrity.
• Exceptional attention to detail and merchandising skills.

• Hourly base pay + commission

Mid‑Senior level

Contract

Sales and Business Development

Retail