Optical Shop of Aspen - Optician

Requisition : 914293

Store #: 00E498 Optical Shops of Aspen - Aspen

Position: Full-Time

Total Rewards:

Benefits/Incentive Information

Optical Shop of Aspen has quickly emerged as the leaders in distinctive eyewear. Our stylish boutiques showcase designs from the world's fashion luminaries including exclusive and limited edition frames of the highest quality craftsmanship.

Optical Shop of Aspen is a luxury eyewear curator who seeks the most sought-after collections in the world. We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

Optical Shop of Aspen is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

The Optician creates exceptional value in the lives of customers by ensuring customers are always delighted by performing the key steps of our selling model. Develops the optical skills of others and create an effective learning environment.

• Conveys a commitment to providing unsurpassed Customer Service by performing the following Sales and Service Process steps:
• Ability to support problem solving and troubleshooting
• Will engage patients, customers and fellow associates with use of our technology to support experiences
• improvis;
  Leader in the location that sets the tone for customer service
• Serves as a center of excellence.
• Shows patience and courtesy with customers; tracks down answers to unfamiliar questions or products.
• Assists co‑workers who have questions or problems; cooperates readily in group efforts.
• Acts as a leader in optical acumen that provides a voice for associates due to their expertise.
• Educates the customer on guarantees and services including:
  Eyewear care tips, complimentary adjustments and follow‑up services.
• Handles tasks, such as taking and recording measurements, adjusting or fitting eyewear carefully and correctly, is thorough and exact in details.
• Ensonger? Ensures finished eyewear meets optical standards and customer requirements/requests.
• Strives to achieve exceptional results that align with brand priorities.
• Takes personal ownership to achieve personal and store results.
• Serves as a role model for development and a technical resource for all.
• Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
• Accurately operates the Point of Sale, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, discounts, insurance and coupons.
• Shows customers where to pick‑up their glasses upon return to the store.
• Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided planograms.
• Maintainsروش? a safe working environment for all associates/customers. Inform management of any potential safety opportunities (broken tiles, furniture, etc.)
• Demonstrates safe work practices including the wearing of personal protection equipment in the lab.

• State licensure (if applicable) and/or ABO Certification in non‑licensed states
• High School Diploma or equivalent
• Knowledge of current optical theory and merchandise
• Knowledge of current store merchandise assortment and use of Inventory management systems.
• Strong communicator and listener
• Sales skills - ability to use and carry a IPAD / tablet
• Comfortable with use of technology to engage patients, customers and associates.

• Actively studying for Certification
• Optical dispensing experience
• Previous customer service and retail experience

Pay Range: 21.79‑33.99

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In…