Customer Service Agent - ASE

Overview

Sky West Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers. Sky West offers the best careers in the regional airline industry. Sky West, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member. While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of Sky West's success has always been our people.

We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in positive directions. Bring your positive attitude, skills and commitment to the Sky West team and take your career to new heights!

• As a Customer Service Agent, you will provide excellent front-line service to our passengers.
• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
• Assist special needs passengers and resolve customer complaints
• Communicate clearly with ground personnel and flight crews
• Calmly handle situations such as cancelled and delayed flights
• Other duties as assigned

• Be at least 18 years old
• Have a High School Diploma or GED
• Pass a pre-placement background check and drug screen
• Legally authorized to work in the United States for any employer without sponsorship
• Ability to lift 50 lbs. with or without reasonable accommodation
• This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays
• This is a full-time position, starting at $20 an hour
• Due to the nature of the operation, employees may be asked to remain onsite beyond their scheduled end time in response to irregular operations
• This is not a Department of Transportation safety-sensitive position

Please complete the online application. Qualified applicants will be contacted. Please monitor your email and junk folder for additional instructions. This job posting may have a video interview requirement.