Assistant Office Manager

Overview

Our private dental office is currently seeking an experienced Assistant Office Manager to join our team. At our practice, we take great pride in acknowledging our employees' skills and dedication, and we are committed to creating a work environment where you can thrive. If you're passionate about creating exceptional patient experiences and have experience in motivating and managing teams, this is the perfect opportunity.

We encourage you to apply today and become a part of our dynamic team!

Compensation: $65K - $70K salary, based on experience

Schedule

• Full-time
• Monday - Saturday

Benefits

• Medical, dental, and vision insurance
• PTO and paid holidays
• 401(k) options

Requirements

• 2-3 years of dental office experience
• Prior experience in a supervisory or office manager role strongly preferred
• Working knowledge of Maryland Medicaid, PPO, and HMO insurance plans
• Experience with insurance verification, claims submission, and EOB review
• Ability to manage insurance AR and patient collections, including follow-up on outstanding balances
• Proven ability to lead, train, and hold front-desk staff accountable
• Comfortable reviewing basic financial and operational reports (production, collections, KPIs)
• Strong communication, organizational, and problem-solving skills
• Ability to work independently while collaborating with doctors and office leadership
• Evening and Saturday availability required
• Confidence in presenting treatment plans and discussing financing options, including Care Credit and Cherry
• Experience with Dentrix Ascend required
• Strong understanding of scheduling, patient flow, and access to care optimization
• Bilingual in Spanish is required